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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.5
2,602 Reviews

2,602 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 29, 2017

Service witk Robbie took care of me as soon a I walked in. He kept me informed as to what needed to be fixed in my Equinox ( exhaust Celaniod replaced). I apprecia More

by Equinoxqueen2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Annie, Robert Marchido
Jan 26, 2018 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 18, 2017

Ferman Chevy for the win Chance Hatcher has helped me with several dealer related topics over the years. Ferman Chevy employees are always courteous and provide top-notch cust More

by Cody_02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Ferman Chevrolet Tarpon Springs responded

We look forward to serving you in the future, Cody!

October 04, 2017

Survey for my 2016 Chevy Cruze LS I had the pleasure of working with my dealer Bogi Enkh. He was extremely knowledgeable, professional, friendly, patient and he EXCEEDED my expectation More

by Debid2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 06, 2017 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 21, 2017

Garbag I bought 2 camaros from them and I'm supposed to be a preferred customer well that was proven wrong when the ebrake failed on one of my camaros and ro More

by Jonathan Hauter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na, Sales Training
Sep 25, 2017 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the experience you encountered here at the dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Sep 26, 2017 -

Jonathan Hauter responded

I feel the only way to change my mind on this issue and change my feeling about this is to replace the tail light at no charge to me. I'm not even asking to have the scratches fixed just the tail light because if water gets into it then it will start to effect the electrical system of the car. I feel just because it's a 1 1ls and not a $60k zl1 or z28 that you the dealer cares nothing about it. But when I had bought 2 camaros for a total price of $55k that should matter.i have never complained about anything on either car and always had the service done by you guys. Your service manager feels that there's nothing they can do except offer me a 10% discount on the part and that's without the labor. And I like how he stated that they never adjusted the e brake only inspected. That is a lie in its self because when I got the car back the e brake was adjusted. Chevy has my name and they have both of my phone numbers. You don't want to lose a customer then chevy can call me and schedule a time and date for me to pick up a new driver side tail light. Thank you

May 17, 2017

THE BEST CUSTOMER SERVICE We had an intermittent issue with our 2008 Chevy Tahoe that was not officially a recall but the Gentlemen at Ferman Chevy of Tarpon Springs pulled tog More

by JLA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Hatcher and Tom in the Service
Sep 14, 2017 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 26, 2017

This Dearlership SUCKS! I purchased a 2014 Chevy Travrse in Feb 2017! I was told upon receiving the car it would be touched up and detailed! NOT, there was food in the back s More

by CWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Training
Sep 14, 2017 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the experience you encountered here at the dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 23, 2017

Treated like Family We have bought a couple trucks and cars from Ferman (Tarpon), We have had nothing but the best service. Billy Monteverde and his entire team in the se More

by Tmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde, Tom Meinhold, Anthony Larratt
March 14, 2017

Incredible Service Center Ferman Chevy of Tarpon Springs goes over and beyond. I had concerns after a local oil change service center neglected to refill the oil in my Camaro s More

by TSatinoff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
Mar 28, 2017 -

Ferman Chevrolet Tarpon Springs responded

Thanks Todd! John Reece General Manager

March 14, 2017

Made a 10am appt. for an oil change it's been 3 1/2 hrs. It's not the first time this has happened! Making an appointment is useless. I called at 12:30 and they hung up on me. I called back and was told i More

by dddavis1954
Customer Service
Recommend Dealer
No
Employees Worked With
Service Rep.
Mar 28, 2017 -

Ferman Chevrolet Tarpon Springs responded

Hello, My name is John Reece. I am the General Manager here at Ferman Chevrolet in Tarpon. Please accept my apologies for your most recent visit with our service center. It really sounds like we dropped the ball. Please call me personally the next time your vehicle requires attention. I will have a loaner delivered to you and pick up your vehicle. We will service it, clean it and have it returned to you. When calling please ask for me. If I am not available ask for Shannon. She will arrange everything for you. Thanks and again I apologize for the inconvenience. John

Sep 14, 2017 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the experience you encountered here at the dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 01, 2017

Extremely Amazing This review is in regards to the service center and the men and women who made my experience nothing short of amazing! My car, an 09' Malibu was havin More

by Jason0527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob M., Larry, Billy Monteverdi (GM of service department)