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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,151 Reviews

3,151 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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March 27, 2019

Low tire pressure Upon arrival , the Service Manager, Billy Monteverdi, got in the car and turned the tire so another customer service rep could check if a nail might b More

by EVELYN.NENNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Mar 28, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 26, 2019

Worse experience ever! Had my car for two weeks. Only simple manufacture defects needed addressed. Good luck trying to get a call back from your service rep. Had to call and More

by tonycamacho1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Meinhold, Chris Roy
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 23, 2019

Alumaclear work truck. As a company owner I would recommend going there to have Vehicles serviced. we have worked in Florida and needed our alumaclear trucks worked on they More

by Alumaclear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Great service I had a nail in my tire in addition to the other services. Tom Meinhold ran across the lot when I flip flopped on fixing it to save me time. Good man More

by openciehit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba, Tom Meinhold
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Routine Vehicle Service by Service advisor Rob. Rob Marchido is the best service advisor I have ever been in contact with at any dealership. He is courteous and fantastic with follow up. He is the More

by Rianmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Oil change Just here for an oil change I was told it would be about one hour but it took over two. Seems a little long for what was done. More

by KWSCHRECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Quick and professional. Tony is always kind and the service is always great. My car was serviced in a timely manner and I love working with them. Thank you. More

by ABOUCH98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Awesome Tony was really great and helpful and made sure I was kept updated on what was going on. My truck came out perfect after it was fixed up! More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 22, 2019

Excellent Service Always friendly and personable. The waiting area is very convenient with coffee and donuts. Go there quite a bit and it's always a good experience. More

by abutler75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Robert Marchido, Shannon Striba, Tom Meinhold, Norman Alfonso
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 21, 2019

Oil changed Ferman is a great dealership. Robert Marchido was very nice and helpful. I will keep coming back for purchasing a car and services. Thank you. More

by ASLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Mar 26, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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