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Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,306 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
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September 03, 2018
Routine Service Your people are very courteous and professional; however, I had scheduled my Colorado for a 15000 and was told it would be an hour. Two and a half hou Your people are very courteous and professional; however, I had scheduled my Colorado for a 15000 and was told it would be an hour. Two and a half hours later the truck was ready. Apparently because of a lack of oil for a diesel they had to reach out to another affiliated department to obtain the oil. The problem I have is Ferman knew I was coming in so the oil should have been available. Rob did keep me informed but an hour turned into a longer wait. Also, most service departments I have dealt with in the past, do a fast clean up of the vehicle, not the case here. More
by LPUTNAM3
Verified Customer
September 01, 2018
Electrical system repair Diagnosis of charging system issue. Turned out to be the alternator. Vehicle is not a GM automobile, but past repairs and great service prompted me to Diagnosis of charging system issue. Turned out to be the alternator. Vehicle is not a GM automobile, but past repairs and great service prompted me to bring to Tony Lang at Ferman Chevrolet. I can always trust Tony Lang, he has proven to be honest and professional time and time again. I would not even consider going elsewhere. Tony is the reason I return for all repairs on this automobile as well as our Chevrolet Captiva. More
by bnpdunbar
Employees Worked With
August 31, 2018
Always great service I come to Ferman Chevy in Tarpon Springs because I always have a wonderful experience. All of the people that I have met have been very helpful and ni I come to Ferman Chevy in Tarpon Springs because I always have a wonderful experience. All of the people that I have met have been very helpful and nice. I have never had a bad experience at this dealership. More
by icelandarctic
Employees Worked With
Robert Marchido
August 30, 2018
Felt like home! I was greeted with a smile and by name. They put protective covers on my seats and floor. Robert greeted me with all my paperwork in hand ready to add I was greeted with a smile and by name. They put protective covers on my seats and floor. Robert greeted me with all my paperwork in hand ready to address the issue and get me on about my day. My truck was fixed in a shorter time then I had quotes from other places and the price was even better. I was in and out with a vehicle I could have faith in putting my family in. Thank you robert you rock man! I see you Ferman! Do what you do best! More
by KENNYWHISTLER4276
August 29, 2018
Done on time, great donuts but no wifi for my laptop? The service was completed in the 2-hour time estimate. Plenty of free donuts and cold water but wifi could not connect my Windows-based laptop. Thanks The service was completed in the 2-hour time estimate. Plenty of free donuts and cold water but wifi could not connect my Windows-based laptop. Thanks to the staffer who tried to help. Is the price of an air filter replacement $40.95 or $43.95? Ii was charged $43.95 More
by JL1100F
Employees Worked With
There were two females who helped check me in since Tom was busy with another customer. I greatly appreciate them stepping up to help, Tom Meinhold
August 29, 2018
Great place I could say truly my service with Ferman was perfect. From Kyle my salesman to the finance guy. Never felt pressured and was always cared and tende I could say truly my service with Ferman was perfect. From Kyle my salesman to the finance guy. Never felt pressured and was always cared and tended to. Will only go to Ferman . I'm a life time customer More
by Amwest
Employees Worked With
August 29, 2018
Great Service Great People I experienced excellent customer service. I went in for an oil change and tire rotation, and it was complete within about an hour. Tom and the rest I experienced excellent customer service. I went in for an oil change and tire rotation, and it was complete within about an hour. Tom and the rest of the service staff were willing to help out right away. More
by rmb_fl_2015
August 29, 2018
Very personal service Warranty work. Shannon went overboard to make the experience easy and efficient. Follow through on getting parts to get work done was great. Warranty work. Shannon went overboard to make the experience easy and efficient. Follow through on getting parts to get work done was great. Much better operation than dimmitt Chevy by far More
by svbluemoon
Employees Worked With
Shannon Striba
August 27, 2018
Collision repairs We had an usual experience. Fortunately, Ferman worked with us did a very good job of taking care of our situation. We were involved in an accident in We had an usual experience. Fortunately, Ferman worked with us did a very good job of taking care of our situation. We were involved in an accident involving 5 automobiles and several insurance companies. More
by Unspecified
Employees Worked With
Various
August 27, 2018
24 tire pressure Went there on a Saturday afternoon. Has low tire pressure in left front tire. Had to wait for the appointments and then they would work me in. 2-3 hiu Went there on a Saturday afternoon. Has low tire pressure in left front tire. Had to wait for the appointments and then they would work me in. 2-3 hiurs later I was informed that tire was just low. Best to be safe as we were traveling to Frankfort,Kentucky some 900 miles away! More
by COLE41760
Employees Worked With
Tom Meinhold
