Ferman Chevrolet Tarpon Springs - Service Center

Ferman not up to the task I dropped off my 2012 Avalanche for some strange electrical issues. I provided a detailed written summary of al of the issues and symptoms I have bee I dropped off my 2012 Avalanche for some strange electrical issues. I provided a detailed written summary of al of the issues and symptoms I have been encountering over the past few weeks. The service department kept my vehicle for a day. I receive a call late in the afternoon from the service manager and he stated there were so many history codes that they were not sure what the issue was and it would be very expensive to diagnose because the problem could be anything. I got the feeling that the service department did not want to deal with the problem. When I picked up my Avalanche, I asked the service person where do I go from here and he recommended that I replace the vehicle. After another few days I took my vehicle to service department at Dimmit. After describing the problems, the service manager said he had an idea of what It problem was. Within a couple of hours, the Dimmit service manager called and said the problem was the battery cables harness. I provided my ok to replace the cables harness and I had the truck back the next. The Dimmett service manager stated based on the error codes and my description they went directly to taking measurements on the cable harness and sure enough the measurements were way out of tolerance. Dimmett said this was a common problem for the error code and symptoms I described. I disappointed the Ferman was unable to do this. I have purchased my last 7 vehicles from Ferman. Ferman has really gone downhill in the last couple of years. I have had several bad experiences with Ferman service and this is the final straw. I will be switching to Dimmitt, including when I trade my Avalanche next year. More

Great service and fast completion Perfect work and much faster than expected. Always good to work with Mike. He is thorough and follows up with everything he says he will. Perfect work and much faster than expected. Always good to work with Mike. He is thorough and follows up with everything he says he will. More

Well run SERVICE I had an appointment with Tom but when I walked in he was busy, Shannon saw me at Tom's desk and jumped right in and helped me. I have been a service I had an appointment with Tom but when I walked in he was busy, Shannon saw me at Tom's desk and jumped right in and helped me. I have been a service writer, service manager and service director and understand what it takes to get good people. You have the best in Tom and Shannon. More

Fast friendly body shop Ferman Chevrolet took care of the body damage done to my vehicle. They were fast, friendly, and professional service. I will definitely use them again Ferman Chevrolet took care of the body damage done to my vehicle. They were fast, friendly, and professional service. I will definitely use them again for service. More

Every one from Service manager to the Shuttle driver are 10+ This is a great dealership. So proffesional. Super clean, well trained, not pushy. We will be buying another care from Ferman within the next 30 days. This is a great dealership. So proffesional. Super clean, well trained, not pushy. We will be buying another care from Ferman within the next 30 days. More

Awesome Service! I've been bring all my vehicles to this location for over 23 years. Always great service and turn around time. Tom Meinhold is wonderful in the Servic I've been bring all my vehicles to this location for over 23 years. Always great service and turn around time. Tom Meinhold is wonderful in the Service Dept More

Always professional and helpful Friendly staff and comfortable facilities. I never feel pressured to have extra work or maintenance performed on my car. Always delivers what is promi Friendly staff and comfortable facilities. I never feel pressured to have extra work or maintenance performed on my car. Always delivers what is promised. I had a big problem shortly after purchase but no problem getting it sorted out. More

The best service. I have ever received Great service manager and great staff below him. Always helpful and always work with you for all issues Whether service is a big job or just asking Great service manager and great staff below him. Always helpful and always work with you for all issues Whether service is a big job or just asking to have air put in your car you always get the same top of the line service Sales Dept whether you are buying or just walking by everyone stops an saids hello More

Better than excellent...hard to top! Excellent service and friendly personnel. Work is always top-notch. I have depended on Ferman's service for seven years and refuse to change. Tom Me Excellent service and friendly personnel. Work is always top-notch. I have depended on Ferman's service for seven years and refuse to change. Tom Meinhold is the most knowledgeable, kind and considerate - the best in the business. More

Would not go anywhere else! I always receive awesome service when I bring in my vehicle. Rob Marchido always handles any concerns I have and offers great customer service not onl I always receive awesome service when I bring in my vehicle. Rob Marchido always handles any concerns I have and offers great customer service not only to myself but to other customers that I see come in. I also inquired on a trade value on my vehicle where I received a pretty great offer from Coleton Reece. I would not bring my car anywhere else! Thank you to Billy, Rob and Coleton. More