Ferman Chevrolet Tarpon Springs - Service Center

The service adviser, Neil, has been great! The body shop work that was needed as a result of my truck being crashed the day I was supposed to pic it up was done well. The communication with t The body shop work that was needed as a result of my truck being crashed the day I was supposed to pic it up was done well. The communication with the body shop internally with service leaves a lot to be desired. This and the vehicle being crashed is the reason for 4 stars. Truthfully it should be 3, but accidents do happen. Oh and the fact that the body shop threw perfectly good after market Headlamp LED's in the trash really didn't sit to well with me either. I also needed a part saved for the insurance company ( Front Strut) and it was also thrown out by the body shop! More

Great friendly staff completed the work at a timely manner very pleasant and helpful. Thanks for everything. manner very pleasant and helpful. Thanks for everything. More

Fantastic team work from service managers, technicians, courtesy shuttle driver, and car wash personnel thank you! courtesy shuttle driver, and car wash personnel thank you! More

Michael and the entire Ferman Chevy staff was fantastic. Jesse, the manager I believe, introduced himself and was genuinely kind. The service department was busy, and Michael still went above and beyond Jesse, the manager I believe, introduced himself and was genuinely kind. The service department was busy, and Michael still went above and beyond - he even washed & vacuumed my truck before picking it up! Thank you all and Ferman Chevy of Tarpon! More

You scheduled an appointment for a recall of an airbag. I showed up for the appointment to find out scheduling never checked to see if the part was available. I showed up for the appointment to find out scheduling never checked to see if the part was available. More

Tony was so helpful and took care of getting my car fixed! Great experience here! fixed! Great experience here! More

The service manager, Tony didn’t check his work and charged me $700 for a job that wasn’t complete and didn’t solve the problem. the worst experience I’ve had at a dealership in my lifetime. Update; charged me $700 for a job that wasn’t complete and didn’t solve the problem. the worst experience I’ve had at a dealership in my lifetime. Update; I originally had a negative experience at this dealership and was charged $700 for a situation I felt was unfair. However, after addressing the issue, Kevin Smith from the dealership stepped in and took care of it. He listened to my concerns and made things right by refunding the full amount. I appreciate the effort to resolve the situation and Kevin’s professionalism in handling it. While my initial experience wasn’t great, I respect that they took responsibility and followed through More

convenient location comfortable waiting area nice display of vehicle sales offers transportation provided for service display of vehicle sales offers transportation provided for service More

Upon entering the dealership was clean people were very friendly and helpful had no concerns about getting assistance and our sales person was awesome friendly and helpful had no concerns about getting assistance and our sales person was awesome More

Jenna was amazing very helpful and accommodating! She went the extra mile to make sure I got the exact suv I wanted! She went the extra mile to make sure I got the exact suv I wanted! More