Back

Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,233 Reviews

3,233 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

Sort by
June 15, 2024

Service was great but making an appointment the man was not very proficient at his job. I did change the date on line with no problem. Steve was efficient and have been a customer for a long time. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 15, 2024

Poor repair service poor customer service regret purchase manager very flip and no customer service quality More

by johnna0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 14, 2024

stan was our salesman. his service was very helpful. His knowledge of the vehicles helped us to make a decision on the vehicle that we bought. More

by gilmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Pieri
Jun 14, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 13, 2024

I was very pleased with the service and the facility … but, in othsettins I have received a much more thorough report on the status of many aspects of the car. I find that very helpful in planning. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 13, 2024

The team at Ferman Chevrolet took great care of me and my vehicle. I had a strange sound in my front end and they came out and got the car and fixed in 2 day. The entire team kept me updated as to how ever More

by vicenza32vhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 13, 2024

Tony Lang did a great job taking the time to schedule the fuel filter change on my 2022 High Country 3500 HD. We were notified quickly regarding the completion of the maintenance. More

by Happy Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 12, 2024

Always have my services done in a timely manner and always excellent communication. Such a pleasure to take my car there. More

by platham0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 11, 2024

Raul was very pleasant, and very helpful. He explained everything for us to understand. Made us feel comfortable More

by katina.carmer
Recommend Dealer
Yes
Employees Worked With
Raul Rosado and Charlie
Jun 12, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 06, 2024

Buying a vehicle is a tedious process; it's like many businesses in one, (finance, sales, service...) This dealership has achieved my respect with all the folks I have dealt with. Thanks guys/girls at Fe More

by glenndomke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

Jun 12, 2024 -

glenndomke responded

I thought I would go and try the service department for another of our vehicles...they were just as efficient, kind and willing to get me back on the road. Thanks guys!

June 05, 2024

Can’t get in for apt for weeks and customer service needs help Tony should be fired Matthew is only one that help me and when your car breaks down and u have bumper bumper warranty u should be able to take More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Jun 05, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

...
59
...