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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,197 Reviews

3,197 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 18, 2023

Service was excellent but 89. 00 dollars for an oil change is ridiculous I used to bring my 5 Chevy s in for oil and tire rotation but from now on I’ll doo it myself More

by Fumo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Nov 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 18, 2023

Always world class service from Billy Tony and crew, cleat lines of communication every step of the way. Always appreciative More

by chad.britts13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Matt Ketchum
Nov 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 18, 2023

Prompt on time, great service and they care about your truck. And they care about the customer. More

by jzatofl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 17, 2023

Everything went extremely well. The car was finished way before the time they stated. All the staff were excellent. More

by Very happy Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Berta & Lisa were both excellent. They work in the Collision Department.
Nov 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 17, 2023

Great workmanship. Great employees. They were very helpful and treated me with respect and genuine concern for my issues. More

by BJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Libengood, Lisa
Nov 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 16, 2023

They do a great job, their service department always over delivers. They have great leadership who understands great customer service! More

by Dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pelaez, Charlie Cox, Michael Sico, John Reece, Chance Hatcher
Nov 17, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 16, 2023

The Service Department in this dealership is very thorough in diagnosing problems and making repairs within a reasonable time. More

by georgep38too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 16, 2023

Did a great job the Service advisor was professional and got me done and out and the Coffee and Donuts were Great Thank You More

by Jptreker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 15, 2023

The cost is prohibitive for future oil changes and new personnel not nearly as personable as before More

by Rogers12
Recommend Dealer
No
Nov 15, 2023 -

Rogers12 responded

Not the same crew as has been.

Nov 28, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 14, 2023

I’m very happy with the work that was done to my car. Great job keep up the great work More

by Starman20201991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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