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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,356 Reviews

3,356 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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January 16, 2024

My AC in the truck was just but in all new when I drive there my AC work beautiful I pick up my truck in my AC blow hot I had words with the guy at the sever desk than I drove to the shop that did the work More

by tompetrick340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 16, 2024

Great service department, mangers kept you updated on the work being performed. Very nice waiting area. Awesome Chevy Dealership, will always buy my cars here and have my service work done here. More

by Dennywerner9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Very friendly people expert service. Veryone you talk to is very helpful Always helpful with any problem you may have More

by JIMLACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kurzawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Your Service Department at the Tarpon Springs location has the BEST customer service!! They are Exceptional! More

by kathy32159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Took 2 hours for oil change. That is too long for that service. Too many other options out there under half hour. More

by wisdomhypnosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 31, 2023

This is the only place you should be going to get your car serviced. They look car over, do it in a timely manner and at a fair price. Tony kept me informed of car's progress and I had a quick check out. More

by brotherbill13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 29, 2023

As always everyone was polite and helpful I always go there for service I can depend on you More

by sclarkucs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 24, 2023

Joe and Colton made everything on the purchase of my Trax smooth and easy. Joe explained everything on the dash and he set up Onsttar, radio stations and helped me install the MyChevy app. More

by betsysartor813
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 16, 2023

I usually don't have to wait for so long, but this oil change took 2 hours to complete. Appointment at 10:00 out at noon. More

by jeffharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us, so we can better serve you in the future.

December 15, 2023

They kept me informed of what they were doing to my car all the time. They were courteous. More

by franknovak6034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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