Ferman Chrysler Jeep Dodge RAM of New Port Richey

Great ! Got me where I wanted to be ! Good deal on my purchase , enjoying my new car Thanks to Genaro for your service ! Will deff recommend Got me where I wanted to be ! Good deal on my purchase , enjoying my new car Thanks to Genaro for your service ! Will deff recommend More

Unprofessional, Doesn't know their own policies/ procedures The service advisors are rude, do not know their own policies and procedures. They seem clueless when you ask them a question. Unprofessional. Becky w The service advisors are rude, do not know their own policies and procedures. They seem clueless when you ask them a question. Unprofessional. Becky was a little rude and sarcastic but tried to act like she was being helpful. Steve did not seem to want to get involved to help resolve the issue. Jaime was rude to Becky and was unwilling to help when Becky asked for it. This was in front of the customer-Me and whoever else was standing behind me. More

Outstanding service advisor Becky took the time to get my vehicle right in since I had an appt w a different advisor and several of the things that were supposedly done were not. Becky took the time to get my vehicle right in since I had an appt w a different advisor and several of the things that were supposedly done were not. But they made sure to charge me for the non warranty items and get that done. I still have tinted windows with bubbles all over them and they want me to leave my vehicle all day on a weekday when I work and red to give me a loaner. They never changed my tires to nitrogen nor did they buy a missing bolt back. Becky took it in and made all of it right. Except for tine since it is a drop off and leave job and I was there at n a weekend. She was awesome. Will not have anyone else than her take care of me. Especially since the last advisor didn’t have to courtesy to text me back. After he initiated the texts because he didn’t want to deal w my tiny and the issue of leaving my vehicle there. Guess I’m going to a real tiny shop and billing Ferman. Which after 6 vehicles in 5 years I thought I would st least rate some kind of response. But becky was awesome taking care of what she could. 10s across the board for her. The rest of service not so much. Tons in sales and becky I service are the only ones keeping me and my family coming back for lore vehicles. And I’ll bring them a recipe for me paying out of pocket to get my tiny fixed that was bubbles from the day I bought my Jeep More

Electronic Well diagnosed and treated. Kept me informed about the work needed and any alternatives that would apply. Always honest and willing to listen to my co Well diagnosed and treated. Kept me informed about the work needed and any alternatives that would apply. Always honest and willing to listen to my concerns. More

I had a service done. And now my engine light is on Engine lights on and i am in Greensboro nc. Never had a problem till i got it serviced. So i will bring it to a ram dealer up here Engine lights on and i am in Greensboro nc. Never had a problem till i got it serviced. So i will bring it to a ram dealer up here More

Amazing Ferman Jeep of New Port Richey was amazing. From the moment my girlfriend and I walked on the lot until the deal was finalized we had an awesome exper Ferman Jeep of New Port Richey was amazing. From the moment my girlfriend and I walked on the lot until the deal was finalized we had an awesome experience. Jonathan Lopez was our salesman, he was friendly and knew everything we asked and needed to know. He took us through his inventory on the lot and took us out on test drives. We were really happy with how we were treated and felt welcomed there. Jonathan Widing in finance helped us get the paperwork done and he also was friendly and we felt 0 pressure with him too! I will reccomend Ferman Jeep of New Port Richey to everyone I know thats in the market to buy a new or used Jeep! More

In and out super fast! And great service! Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenie Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenient More

Sales person was awesome! I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile and getting me a lower interest rate than originally quoted/approved. My only complaint is that I was never really explained fully about the extra add ons that increased my monthly payment. Everyone was fully aware of my financial situation and ability to make payments. More

Service Team As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferm As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferman New Port Richey to have the service done on my 2016 Renegade that Tina Robinson worked hard for 2 weeks to find just the car I was looking for. Thanks to all at Ferman Chrysler Jeep in New Port Richey! More

Quick Service Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car rep Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car repaired with service quickly. More