Ferman Chrysler Jeep Dodge RAM of New Port Richey

It's how you handle problems, and they do it well! We went in for service on our 3500. Recall for the water pump. After the repair was done, while driving home our light came on for the water temp. My We went in for service on our 3500. Recall for the water pump. After the repair was done, while driving home our light came on for the water temp. My wife called the service center from the road and was told to bring it right back. She did and a leaky hose was found. They had the hose replaced and us back on the road in no time. Thank you, Michael and Doreen Del Corpo More

Job done! I am happy! I had regular maintenance done and they fixed my steering wheel issue I was having. Jamie understood my issue and how the steering wheel was driving m I had regular maintenance done and they fixed my steering wheel issue I was having. Jamie understood my issue and how the steering wheel was driving me nuts. He stuck with it and got it fixed. Thank you so much Jamie! I am very happy! More

Friendly sales and finance staff. Matt (sales) was very knowledgeable in the ram truck we purchased. Eric in finance was friendly and helped to explain specific items regarding the rat Matt (sales) was very knowledgeable in the ram truck we purchased. Eric in finance was friendly and helped to explain specific items regarding the rates, and terms. The entire buying process was very smooth and streamlined. Would recommend. More

Service Walking in the service area im always greeted with such warmth. Jamie and Becky amazing. Scott sold me a Protection package that he stated was " The b Walking in the service area im always greeted with such warmth. Jamie and Becky amazing. Scott sold me a Protection package that he stated was " The best plan ". I told Scott that i was driving to Az snd i wanted "Bumper to Bumper plan .After shouting out if this thst and the other was covered he stated yes. After paying for my new plan my exhaust system broke 2 days later and i took it to the shop and was told that my plan does not cover it. It will cost me 2000.00 to fix instead of my 100.00 deductible that was quoted to me. Now ater the quote from the service department i cant drive my car without the fear of my exhaust system will fall out and besides i dont have that kind of money to fix the problem. Am i upset.??? YES i am!!! I asked Scott if i got the best plan for what i want, he stated yes. I question if Scott really listened to his Customer or is he just looking out for himself?? More

Great customer service Rachel was very patient with us and didn't mind us looking at different vans to be sure we got the right one for us. She wanted to be sure we were hap Rachel was very patient with us and didn't mind us looking at different vans to be sure we got the right one for us. She wanted to be sure we were happy with our choice and answered all our questions. Scott in the business office was great also. We are very happy with the service we received. More

Great experience Knowledge friendly salesperson. Understood my requirements and found the right vehicle at another dealer. Got vehicle on site in 2 days. Assisted in Knowledge friendly salesperson. Understood my requirements and found the right vehicle at another dealer. Got vehicle on site in 2 days. Assisted in getting Florida insurance. Was with me through entire process. Enjoyable experience all the way around More

Fantastic Joseph put no pressure on me to buy. Any and all questions I had were answered by Joseph. I felt very comfortable through the entire experience, it wa Joseph put no pressure on me to buy. Any and all questions I had were answered by Joseph. I felt very comfortable through the entire experience, it was a wonderful experience. Jonathan in finance got me in to sign paperwork and at my request, we quickly reviewed and signed the documents. More

Quick and efficient! Nothing more needs to be said than the title. Jamie is the best. Always on top of the issues and accurate. Kudos to Ferman for having him represent th Nothing more needs to be said than the title. Jamie is the best. Always on top of the issues and accurate. Kudos to Ferman for having him represent them!!!! More

Great and fast service! Mark, Tarek, and Eric were all great with helping me find a perfect car for myself, the whole process was seamless and took less than an hour and a ha Mark, Tarek, and Eric were all great with helping me find a perfect car for myself, the whole process was seamless and took less than an hour and a half. They really know what they’re doing and have a genuine interest in their customers needs. Big thanks to them for all their help! More

Very good Nice friendly people good service ,I don’t know what else say I was very satisfied with sales person Tracy Buczkowski I will recommend your dealer shi Nice friendly people good service ,I don’t know what else say I was very satisfied with sales person Tracy Buczkowski I will recommend your dealer ship to my friends. More