Ferman Chrysler Jeep Dodge RAM of New Port Richey

AMAZING I can’t begin to express my gratitude I have for Ferman Chrysler Jeep Dodge of New Port Richey. I went in on Saturday 04/28 on the verge of a breakdow I can’t begin to express my gratitude I have for Ferman Chrysler Jeep Dodge of New Port Richey. I went in on Saturday 04/28 on the verge of a breakdown. I had previously call another Ferman Chrysler location a few weeks prior and was told my vehicle was no longer under warranty. This was like a bullet to the heart because I have only had the vehicle a 1 1/2 and my window regulator had broken. I am an active military spouse whose husband is on deployment. I changed the regulator myself and as triumphant as I felt once I got it back together I was quickly defeated when the window wasnt working. I went into the NPR location explained my dilemma and told them I had very little funds enough for a diagnostic and that was pushing it. They took my vehicle in fixed the issue which was a blown fuse and apparently I mixed up plugging something in. They got me working within an hour. When I went to pay no charge and they also advised me my warranty was not expired and gave me expiration dates. They thanked me for my husbands service and let me on my way. I walked out in tears but they were happy tears. Needless to say when he gets back and is ready for his truck we know where we are going. More

Kenneth Levicky A PLUS I found Kenneth Levicky very knowledgeable about the vehicle I was interested in....professional in all matters....good experience. Ken comes across I found Kenneth Levicky very knowledgeable about the vehicle I was interested in....professional in all matters....good experience. Ken comes across as a well informed sales professional. More

Well organized and trained staff. We were very pleased with the service we received from the salesman and the credit individuals. We couldn't have had a better experience. At this poi We were very pleased with the service we received from the salesman and the credit individuals. We couldn't have had a better experience. At this point we have not had any contact with the service department and are still waiting to pick up our new vehicle. More

Ken is awesome If your looking for a car ask for ken I have bought cars from him for years not a better salesman there ! Ask for ken If your looking for a car ask for ken I have bought cars from him for years not a better salesman there ! Ask for ken More

Jeep Wrangler I have purchanced our first vehical here, 08 wrangler. Was used but I was ensured that the vehical has been inspected otherwise it wouldn’t have been I have purchanced our first vehical here, 08 wrangler. Was used but I was ensured that the vehical has been inspected otherwise it wouldn’t have been sold. Turns out after the first oil change that the oil had something in it to hide the problem. I had to have Amalie Oil company test all the samples to learn what I really bought. I have invested into a new crack shaft, rods, Pistons, bearings. It took three months for all this to be replaced and have a normal running vehical. Ken was a awesome salesman!!! Don’t blame him for not knowing problems with the vehical. But I am very upset with the dealership not telling their customers that the vehical isn’t as perfect as when sold. I had the learn the hard way not to believe things people tell you. Can’t even trust a dealer xxxx to sell you a good working vehical. More

Oil change and tire rotation The service center did a good job and also discovered a battery problem. The service staff was knowledgeable and the service was quick and they have The service center did a good job and also discovered a battery problem. The service staff was knowledgeable and the service was quick and they have a comfortable waiting area. More

Excellent Experience We had a very low pressure, very friendly experience. There were no games played and we were very happy with the price of our trade-in. I would defin We had a very low pressure, very friendly experience. There were no games played and we were very happy with the price of our trade-in. I would definitely buy from this dealership again. More

Staff Tina and Eric were both excellent.They gave us a fair deal on our trade and didn't really need to haggle. They'll be seeing us again! Tina and Eric were both excellent.They gave us a fair deal on our trade and didn't really need to haggle. They'll be seeing us again! More

Poor Experience When you are told that your vehicle has a FULL SERVICE check but you notice that the washer fluid was not checked at all because your "LOW WASHER FLUI When you are told that your vehicle has a FULL SERVICE check but you notice that the washer fluid was not checked at all because your "LOW WASHER FLUID" light comes on! (the next day!) Makes me wonder if the oil was even checked??? Then your service rep asks if any updates need to happen?? How do I know? If there are updates why are they not checked for? When your service rep cant even manage to walk in to get you and waves to the other side??? Then when your sitting in the customer waiting area and the car sales reps decide its a good idea to blast the hockey game on the TV's.....so i go and ask them to turn it down which one of them was very nice and did. Honestly it was xxxxty experience and a one star is generous. More

Purchased Used Jeep Cherokee Our experience was excellent. Agreed on a price over the phone and no surprises at closing! Did not have to do a lot of back and forth. Quick and e Our experience was excellent. Agreed on a price over the phone and no surprises at closing! Did not have to do a lot of back and forth. Quick and easy! More