Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

I feel this service department should focus more on customer satisfaction. I seem to have problems every time I come here. If a customer schedules a courtesy shuttle online then you probably shouldn’t customer satisfaction. I seem to have problems every time I come here. If a customer schedules a courtesy shuttle online then you probably shouldn’t send your driver to the bank at that time. More

We took our Grand Cherokee for an oil change and Jason took very good care of us. Not a long wait. took very good care of us. Not a long wait. More

Took my truck in to have my AC unit, condenser and head on my motor fixed, everything is working well! Pricing was fair for thr job. on my motor fixed, everything is working well! Pricing was fair for thr job. More

Fast transaction, great Communication by management and staff. Couldn’t be happier with the vehicle. staff. Couldn’t be happier with the vehicle. More

Always a good experience when I take my Jeep to this dealership couldn’t ask for a better experience. dealership couldn’t ask for a better experience. More

Horrible experience with the sales side of dealer but have also had great experience with the service center part have also had great experience with the service center part More

My steering is still not fixed after bringing my vehicle back twice. Also your techs went into my backseat and used my brand new lug nut set, and then put old ones back in it, then put it back under my back back twice. Also your techs went into my backseat and used my brand new lug nut set, and then put old ones back in it, then put it back under my back seat without telling me. Extremely unprofessional and I will be back to get my vehicle fixed and also get a brand new lug nut set that your techs now owe me. I’ll be back first week of December when I get back in town. More

Everything is was great and clean. Everyone was helpful and friendly. I will definitely return.. and friendly. I will definitely return.. More

Jason ,,, helped service my town and country excelllenty !!! David as well very understanding. Bravo !!!! Bravo !!! David as well very understanding. Bravo !!!! Bravo More

Staff was very limited but very polite and professional love dealing with ferman of new port richey love dealing with ferman of new port richey More