Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Three thousand mile oil change and tire rotation I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience More

Quick , friendly service Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my servic Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my service appointment to give me a price quote on another item I was inquiring about. Great experience overall. I’ll be back! Thanks again, Jamie. More

Overall good experience When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon enterin When my son & I arrived at the dealership, I was very upset, because I had just purchased the vehicle a month ago and it would not start. Upon entering the service department I requested to speak with the manager or owner, but they were not available. However within about 10 minutes, Steve entered the door and overheard the conversation and he immediately said I will be glad to help you. I think he could tell from my tone that I was not a happy camper I am so glad he was willing to help me because the guy (Jamie, I think that was his name) in the corner to the right with the dark hair just seemed to be totally unconcern with my issues . Not friendly, no help ! Joe Vega was also very helpful, he intially sold me the 2017 Jeep Compass in May. Steve really put me at ease, he was exteremly professional, very knowledgeable, explained everything to me and treated me like he knew me. These two gentlemen really provided me with exceptional service and I appreciate it. I will request Steve for any service advising needs. Overall a great experience. Thanks Sheri Mitchell-Smith More

Recall for Cruise Control on JL Wrangler My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience an My visit was hassle free and friendly. Becky did a great job making sure everything was ready to go when I arrived. It was a stress free experience and the whole staff did a great job. More

Recall on my truck Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and Took my truck here fir a recall. Jamie was so great he kept me posted on how long my truck would be there,also my truck had a second recall in it and he had that taken care of also. More

Summary Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well Friendly staff, always smiling and greet me as soon as I drive in. Service is quick with TV monitor updates; Customer waiting areas are clean and well stocked. Becky Morber is attentive, keeps customers updated on progress. More

Recall my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok my Salesman ken is awesome took my Jeep in for a recall just thought it would only take a few hours just a little longer than I thought but ok More

Disapointed I waited two hours then asked the status of my repair and it wasn’t until I was inquiring, had to wait even more only to be told they didn’t have the I waited two hours then asked the status of my repair and it wasn’t until I was inquiring, had to wait even more only to be told they didn’t have the parts. The screen inside the waiting area was not kept up to date either. I will get the repair I needed and shall not return. I have gone to the Ferman Ford dealership in Clearwater for two years and they were always outstanding. I also made several calls that were never returned to see if the part was in yet. The term one and done is applicable for this place. More

Great experience Steve was very helpful. He passed on information as soon as he got it. Truck was fixed very quickly. Truck runs great now. I will recommend deal Steve was very helpful. He passed on information as soon as he got it. Truck was fixed very quickly. Truck runs great now. I will recommend dealer to others. More

Dependable and reliable. I have purchased every Chrysler I have owned the past 16 or so years from Ferman and have always had good service. Any problems I may have had were co I have purchased every Chrysler I have owned the past 16 or so years from Ferman and have always had good service. Any problems I may have had were corrected. Steve has taken care of servicing my car over the past 6 or so years and has done a great job. More