Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Becky rocked! There's was no wait beyond my scheduled time. Becky assisted me and she was fast and efficient. She pointed out warranty benefits I didn't realize I h There's was no wait beyond my scheduled time. Becky assisted me and she was fast and efficient. She pointed out warranty benefits I didn't realize I had. She made me feel valued. More

Service Great professional service. Always a good experience with very courteous staff members. Everything complete in a timely manner. I would highly recomme Great professional service. Always a good experience with very courteous staff members. Everything complete in a timely manner. I would highly recommend this dealership to my friends and family: More

Horrible worst service dept ever...Be Aware of Ferman Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and lost thousands of dollars in possible revenue by fixing my truck as agreed upon...he left me stuck for 4 days with no vehicle and was a real disrespectful smart a** once I arrived to pick up my still broken Durango... Jamie should loose his job for this. I dropped my Durango off there on a Friday morning for minor A/C repairs by Friday night they finally called me back and quoted me over $700 for new condenser/ labor to fix the air. I thought price was a little high but I told them to just fix it. now 3 days later they finally call me back and say they are now refusing to fix my Durango as there are some aftermarket parts in it and they cant guarantee the condenser would fix the A/C. I told them whatever it takes fix it. Once again they called me and refused to fix or work on my Durango. Ive since called corporate office and with there help found me another Dodge Dealer that will help me fix this A/C issue.... More

SUPER SERVICE - STEVE BRAWER WAS GREAT - HONEST - TAKEN CARE OF WITH FACTORY WARRENTY, I PAID NOTHING. CONTACT WITH STEVE WAS OUTSTANDING. IF NEEDED THIS I SERVICE - STEVE BRAWER WAS GREAT - HONEST - TAKEN CARE OF WITH FACTORY WARRENTY, I PAID NOTHING. CONTACT WITH STEVE WAS OUTSTANDING. IF NEEDED THIS IS WHERE ALL MY SERVICE WORK WILL BE DONE. More

quick and efficient appointment was made by phone, I arrived pretty much on time, greeted by the service guys. Jason wrote me up and explained what was going to be done. appointment was made by phone, I arrived pretty much on time, greeted by the service guys. Jason wrote me up and explained what was going to be done. then he called when completed and ready for pick up. One recall could not be done due to lack of parts but he assured me that I would be notified when available. A bit of bummer that I will have to return for that recall but no other choice. More

Great customer service but expensive I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blow I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blowing hot air. I was given a full diagnostic $125, however I had complained about a noise my engine was making that wasn't fixed by the fuel induction service they suggested $135. My ac ended up being just a fuse that had burnt up. I was given a quote on my tension struts of $670! which I didn't do because I felt that was too expensive. I spent close to $300, ac is blowing cooler air now, nothing like how it used to be and it's still making a noise while running the engine. Not sure they checked everything. More

quick, neat service. Even though the dealership was especially busy right after the Holiday, Becky checked in my Jeep at the appointment time and notified me as soon as i Even though the dealership was especially busy right after the Holiday, Becky checked in my Jeep at the appointment time and notified me as soon as it was complete. More

Fast feindly Fast friendly service and transport. Vehicle is all good . I don't know what else to write, I just was there for a total if half hour for tecall Fast friendly service and transport. Vehicle is all good . I don't know what else to write, I just was there for a total if half hour for tecall More

Outstanding visit! I'm new to the area and this was my first experience at Ferman's, as soon as I drove my vehicle into the service lane I was promptly greeted with a sm I'm new to the area and this was my first experience at Ferman's, as soon as I drove my vehicle into the service lane I was promptly greeted with a smile and told what to do and where to find my service writer. Jason Logue again greeted me and explained to me what they would be doing to my vehicle. Everything went smoothly and I got my vehicle back when promised, it was an excellent experience. Thank you! More

Fast and friendly They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. They are fast and efficient and the staff is always friendly and helpful. The waiting room is clean and stocked with refreshments and a pleasant area. More