Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Jeep Renegade oil change 04/25/2018 Oil change accomplished in a timely manner while I waited. Jason was efficient and informative. The waiting area was comfortable and clean. I was a Oil change accomplished in a timely manner while I waited. Jason was efficient and informative. The waiting area was comfortable and clean. I was able to read without distractions. More

Steve I have been going to Ferman two years now since I bought my Jeep Wrangler Sport. I am always well taking care of and my Jeep. Always greeted right awa I have been going to Ferman two years now since I bought my Jeep Wrangler Sport. I am always well taking care of and my Jeep. Always greeted right away and if I have questions they answer them for me. Thank you for outstanding service! More

Confusion! My transmission went crazy and I was stuck in low gear for a while.....the engine was racing. Also, I received a “shifter problem.” On my dashboard. My transmission went crazy and I was stuck in low gear for a while.....the engine was racing. Also, I received a “shifter problem.” On my dashboard. I took it in immediately and was told they would check everything and get back to me. With no word by 11 a.m. the next day, I called and was told they couldn’t find my paperwork and would call me back. Call never came. I called 3 more times and was told they were looking into it and would call me back. Again, no call back. Finally, late that day I was told they were test driving the car. When I picked the car up I was told that they saw some notices on my electronic system regarding the shifter but could not find anything wrong. VERY DISAPPOINTING!! I only dealt with Becky at the end and she was helpful. More

Great Customer Satisfaction Making the appt. for service was very easy. They were all ready for me when I brought my truck in for the scheduled service. Everyone was very pleasan Making the appt. for service was very easy. They were all ready for me when I brought my truck in for the scheduled service. Everyone was very pleasant and professional. They called me when my truck was completed for pick up, which was earlier than the original estimated completion time. Overall, very pleased with the quality of the service and the personal touch they provided. More

Becky is the best Quick in and out and took care of a recall I wasn't aware of. Becky was friendly and knowledgable. Pleasant and comfortable are to spend time while Quick in and out and took care of a recall I wasn't aware of. Becky was friendly and knowledgable. Pleasant and comfortable are to spend time while waiting for the service to be performed More

Unexpected win Walked in with the intention of fixing my (previous) vehicle, took a look at a few trucks on my way out an never thought I'd actually be leaving in on Walked in with the intention of fixing my (previous) vehicle, took a look at a few trucks on my way out an never thought I'd actually be leaving in one. More

Oil change Disappointed that I had to drive back here ( from Spring Hill) bc the tech didn’t put my drain plug on correctly. Wasted my time . However Jason was a Disappointed that I had to drive back here ( from Spring Hill) bc the tech didn’t put my drain plug on correctly. Wasted my time . However Jason was awesome and kept apologizing for the techs error. You all should include car washes for free like Kia and Hyundai do. Jason is the guy who wrote up my ticket More

Good people and good service. I have a tight schedule and Steve was able to get me in to have some warranty work completed. Steve and Drew always take good care of me. Thanks guys. I have a tight schedule and Steve was able to get me in to have some warranty work completed. Steve and Drew always take good care of me. Thanks guys. More

Did my oil change free and full synthetic Without making an appointment the service manager squeezed me in on a Saturday found out i got 4 free oil changes with my warranty plan Without making an appointment the service manager squeezed me in on a Saturday found out i got 4 free oil changes with my warranty plan More

Couldn't get it right Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedul Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedule once my stuff is ordered I have to call them as they forgot More