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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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July 04, 2021

Service department and management are complete junk. Had a factory part fail that was covered by warranty. They fixed it but not the other problems that the failure caused. More

by macslauson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No
July 02, 2021

William is a awesome assistant service manager. He always goes the extra mile to make sure I am taken care of. However your mechanics do need to be a little more attentive to their work for example I needed More

by salaxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Good service, nice people got me in early without appointment More

by Masday2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Ferman Ford responded

Thank you for your review!

June 29, 2021

Highly pleased with the service I received at Ferman Ford. Jeff Vuncannon of their service department was attentive to my needs throughout the process. Very professional and you never feel like you're j More

by riki.fenhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
June 29, 2021

Had to call a few times for order status, took 4-weeks instead of 2-week delivery More

by jhawk3450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marty
June 29, 2021

Completely awesome experience, great lounge and hospitality service for guests More

by O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Great service overall! Very reasonable on price. Service Advisor was friendly and knowledgeable. They have space to work while you wait. Truck came out nice and clean after service was completed. More

by Rmelaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, David Stevans, Olta Kokona, Victoria Marshall, Alissa Audet
Jun 28, 2021 -

Ferman Ford responded

Thank you for your review!

June 24, 2021

Did a great job addressing a concern I had. No cost for the inspection. I've now switched from another dealership to theirs going forward . More

by wfaucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

Came in to get a check engine light figured out, and drove away in F-250 Platinum for an incredible price. Thanks for connecting the dots. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Williams
Jun 24, 2021 -

Ferman Ford responded

Thank you for your review!

June 23, 2021

I found them very nice but slow-- and the car detail person did an awful job More

by trist2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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