3,134 Reviews of Ferman Ford - Service Center
Service department and management are complete junk. Had a factory part fail that was covered by warranty. They fixed it but not the other problems that the failure caused. a factory part fail that was covered by warranty. They fixed it but not the other problems that the failure caused. More
William is a awesome assistant service manager. He always goes the extra mile to make sure I am taken care of. However your mechanics do need to be a little more attentive to their work for example I needed goes the extra mile to make sure I am taken care of. However your mechanics do need to be a little more attentive to their work for example I needed to come all the way back to the dealership to get my wife's brand new tires re-balenced. If it is not the mechanics fault, then the dealership should look into updating your equipment. More
Good service, nice people got me in early without appointment appointment More
Highly pleased with the service I received at Ferman Ford. Jeff Vuncannon of their service department was attentive to my needs throughout the process. Very professional and you never feel like you're j Ford. Jeff Vuncannon of their service department was attentive to my needs throughout the process. Very professional and you never feel like you're just a number and being rushed through. Excellent service! More
Completely awesome experience, great lounge and hospitality service for guests hospitality service for guests More
Great service overall! Very reasonable on price. Service Advisor was friendly and knowledgeable. They have space to work while you wait. Truck came out nice and clean after service was completed. Advisor was friendly and knowledgeable. They have space to work while you wait. Truck came out nice and clean after service was completed. More
Did a great job addressing a concern I had. No cost for the inspection. I've now switched from another dealership to theirs going forward . the inspection. I've now switched from another dealership to theirs going forward . More
Came in to get a check engine light figured out, and drove away in F-250 Platinum for an incredible price. Thanks for connecting the dots. drove away in F-250 Platinum for an incredible price. Thanks for connecting the dots. More
I found them very nice but slow-- and the car detail person did an awful job person did an awful job More