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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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July 05, 2020

Took my truck to the collision center for an accident. Was the nicest experience! Not only did they make me feel important right from the estimate visit to Brian sending status updates everyday the truck More

by Gogolfac
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 05, 2020

They did a great job of taking care of the oil on my Mustang and followed it up with additional checks that came in handy before my road trip. More

by matthewben5
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 05, 2020

I had a problem with my backup camera and some other issues that were taken care of. The parts were going to task a couple daus so I was without a car but luckily we have an extra car. In the end it on More

by hoganheroes8
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 05, 2020

Fantastic people who work there. I had a great experience with my service manager. He was professional and took really good care of me. I'm definitely coming back. More

by rnmartin_us
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 04, 2020

The service was fast on time and they provide a nice break room and everything was spelled out my car needs service again I will go back More

by perry28
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, David Stevans, Victoria Marshall, Alissa Audet
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 01, 2020

Excellent service. Clean, safe waiting room. Professional, kind, caring employees. I couldn’t find a better place to have my car worked on. I would recommend Ferman Countryside to everyone. More

by Reeldiver
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

July 01, 2020

Nothing to write, I had an essay written about how terrible your survey system is requiring me to write an essay to submit my rating but your system dropped me so no need to comment any further. Servi More

by dsilcott1
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

June 30, 2020

They got the tire balance problem resolved quickly and efficiently. Olta was great. Very easy to schedule. Great friendly service and kept me updated on the status. More

by resimmo
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

June 30, 2020

Fantastic job!! Great Customer service My service rep did a fantastic job servicing my vehicle. The team got my truck in and out in a timely manner and the quality of the repair is superb. More

by jwheel85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vuncannon, David Stevans, Victoria Marshall, Alissa Audet
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

June 29, 2020

I had stopped by to have someone check my tire pressure light was on and Robert took my car right in and a little while later was on my way happy with overall service More

by bratnet45
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Jul 06, 2020 -

Ferman Ford responded

Thank you for your review!

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