Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,133 Reviews of Ferman Ford - Service Center
Sort by
May 25, 2020
Service department does excellent work. Advisor kept me up to date on progress. Really love how my F150 runs, and all the features it has. up to date on progress. Really love how my F150 runs, and all the features it has. More
by mgalik
Verified CustomerEmployees Worked With
May 24, 2020
Great service. My battery died at 445pm and after a jump start, I got to the dealership around 530pm. They had techs and a super professional service rep that got me in and out by 630pm. Exceptional perform start, I got to the dealership around 530pm. They had techs and a super professional service rep that got me in and out by 630pm. Exceptional performance. More
by tucker
Employees Worked With
Robert
May 24, 2020
I do not mind giving an employee review but not a written review such as this one. Next time I am asked to do this and can't get past it without entering something I will give nothing. review such as this one. Next time I am asked to do this and can't get past it without entering something I will give nothing. More
by marti744
Employees Worked With
May 24, 2020
Very personal This is the first time and I was very happy. I would recommend service here. I live in Virginia and did a great job servicing my car This is the first time and I was very happy. I would recommend service here. I live in Virginia and did a great job servicing my car More
by DMILLER32
Employees Worked With
May 23, 2020
always treat me right especially william pattnier in service william in service has always done right by us when we need service of some sort. he treats us like family and goes above and beyond other service rep william in service has always done right by us when we need service of some sort. he treats us like family and goes above and beyond other service reps and will continue with him wherever he may go! More
by sjhnate
May 23, 2020
I'm very disappointed with last service at Ferman Ford. I visited Ferman Ford on 5/16/2020, for a oil change and a set of new tires. After l paid for the services, l realized they put on 4 new tires but did visited Ferman Ford on 5/16/2020, for a oil change and a set of new tires. After l paid for the services, l realized they put on 4 new tires but did not change my oil. I was pressed for time so l had to go back on the 19th to the oil change. At least they gave me 2 free oil change for the inconvenience. More
by yohan,John007
Employees Worked With
Other Employees :
The mechanic that serviced my vehicle needs to pay more attention.
May 21, 2020
I was able to get right in. I was clear on what needed to be done and was given an estimate promptly. The work was expertly done ahead of schedule. be done and was given an estimate promptly. The work was expertly done ahead of schedule. More
by JOHN.TOOLE.MD
May 21, 2020
Great place Service took longer than originally planned. Serviceman provided an Uber to and from my home. Was at beginning of Covid issues and they were very he Service took longer than originally planned. Serviceman provided an Uber to and from my home. Was at beginning of Covid issues and they were very helpful. More
by waybrock
Employees Worked With
May 21, 2020
First visit since covid-19. Recognized Jeff and oil change only took no time. Car was decontaminated also. GOOD JOB, EVERYONE! Until next time. Stay safe... change only took no time. Car was decontaminated also. GOOD JOB, EVERYONE! Until next time. Stay safe... More
by DONNA.PATTRI
Employees Worked With
Jeff Vuncannon
May 21, 2020
There service was excellent. It was easy to check in at the desk And the updates via text were very convenient. Over all it was a great experience the desk And the updates via text were very convenient. Over all it was a great experience More
by spearfisher88
