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3,134 Reviews of Ferman Ford - Service Center
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January 17, 2020
Terrible customer service experience while checking out. Explained to rep that I was being overcharged but he only admitted it after I paid the full amount. Service rep stated he would process refund in a f Explained to rep that I was being overcharged but he only admitted it after I paid the full amount. Service rep stated he would process refund in a few days. More
by PAULBWINSLETT
Verified CustomerEmployees Worked With
Jeff Vuncannon
January 17, 2020
My Advisor Jeff Vuncannon was fabulous, explaining specifically what was wrong and promptly repaired. I would return without hesitation. I will be needing a new vehicle shortly so keeping my current v specifically what was wrong and promptly repaired. I would return without hesitation. I will be needing a new vehicle shortly so keeping my current vehicle in good running order is formost More
by swampangel1
Employees Worked With
Jeff Vuncannon
January 17, 2020
I was very pleased. I was in and out. My car rides better now. When I have an appt they take my car right away. better now. When I have an appt they take my car right away. More
by bessiearroyo
Employees Worked With
January 17, 2020
We were looking for a used car and couldn't find what we wanted when we went to the Ferman Ford Company they were able to fit us in a car that we have really been enjoying they treated us with respect and w wanted when we went to the Ferman Ford Company they were able to fit us in a car that we have really been enjoying they treated us with respect and went beyond what we expected Dominic was very good at his job More
by tsailor24
Employees Worked With
Other Employees :
Brian Onofrio, Dominick Manning
January 17, 2020
Always a great experience here at Ferman Ford. Very friendly staff and I trust all their suggestions for the upkeep of my car. Will definitely return for more recommended services on my CMax. friendly staff and I trust all their suggestions for the upkeep of my car. Will definitely return for more recommended services on my CMax. More
by lisaahudspeth
January 16, 2020
My Mazda CX-5 tire problem. Ended with pruchasing new tires I have been dealing with Ferman Ford since 2013 and have received GREAT service from sales rep and service department. Staff is very courteous and ar I have been dealing with Ferman Ford since 2013 and have received GREAT service from sales rep and service department. Staff is very courteous and are attentive to my car needs. I do like the service I've received over the last 7 years. THANK YOU! More
by AJ1890
January 16, 2020
Replaced a part that was slightly damaged. The work was done very quickly and I was in and out fast. I still have an issue with some settings and programming and will have to make another appointment to re done very quickly and I was in and out fast. I still have an issue with some settings and programming and will have to make another appointment to reset master computer. More
by Jkbotham
January 15, 2020
Satisfied Customer I never had a disappointing experience with the purchase and service of my vehicle at this dealership. Thank you very much for your great customer ser I never had a disappointing experience with the purchase and service of my vehicle at this dealership. Thank you very much for your great customer service. More
by Tony
January 15, 2020
Got right in on time, finished before estimated time that I was told. Quickly fixed any issues. Service was very professional. The people who work here are pleasant to do business with. I was told. Quickly fixed any issues. Service was very professional. The people who work here are pleasant to do business with. More
by kiddcreekbbq
Employees Worked With
Jeff Vuncannon
