Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,134 Reviews of Ferman Ford - Service Center
Sort by
January 07, 2020
When I brought my Mustang in for routine service they found something that needed to be repaired under warranty. They ordered the part and gave me a rental. Kept me informed about progress. Great service found something that needed to be repaired under warranty. They ordered the part and gave me a rental. Kept me informed about progress. Great service! More
by janetb4@verizon.net
Verified CustomerEmployees Worked With
January 07, 2020
Great service like always...in amd.out with short wait time...very friendly and make you feel like family vs just another regular every day customer time...very friendly and make you feel like family vs just another regular every day customer More
by sraustin79
Employees Worked With
January 07, 2020
Service was done perfectly as always. Robert and his whole team are great to work with. Will recommend to everyone. We will be back in few weeks. whole team are great to work with. Will recommend to everyone. We will be back in few weeks. More
by Jan.senkyr
January 07, 2020
On time and efficient Got there 15 minutes ahead, the service rep immediately took care of me. He told me it would take about one hour and told me what the cost would be. F Got there 15 minutes ahead, the service rep immediately took care of me. He told me it would take about one hour and told me what the cost would be. Forty-five minutes later the vehicle was ready. He reviewed was was done. Exceptional service, their waiting room must be the envy if other dealers. More
by jc11329
Employees Worked With
January 07, 2020
I drive all the way from TAMPA to this dealership for service. I only trust my car to this service department. I’m always in and out and they never try to push unnecessary services like others do. service. I only trust my car to this service department. I’m always in and out and they never try to push unnecessary services like others do. More
by missytpa
January 06, 2020
Great service Always have a great experience when I bring my vehicle in for service. The staff members are very professional and helpful. Answered all my questions Always have a great experience when I bring my vehicle in for service. The staff members are very professional and helpful. Answered all my questions and took great care of my vehicle. More
by rosa.maria.gonzalez
Employees Worked With
January 05, 2020
No problems Easy drop off, staff very helpful, and easy pick up. The type of maintenance service was explained ahead of time. Feel comfortable knowing the work wa Easy drop off, staff very helpful, and easy pick up. The type of maintenance service was explained ahead of time. Feel comfortable knowing the work was done professionally. More
by tlegakis
Employees Worked With
January 03, 2020
As always William took excellent care of us. William is always nice and on top of things. It was great to be able to talk to Kenny too. Over the years he has been very honest and polite through William is always nice and on top of things. It was great to be able to talk to Kenny too. Over the years he has been very honest and polite through every step. Glad to have an awesome team to work with. More
by nolesforever
Employees Worked With
January 02, 2020
Overall excellent service, just needs more communication on Oil pressure and general maintenance was worked on. Service just took longer than excepted, but very happy with Ferman Ford, as well as the courtier d Oil pressure and general maintenance was worked on. Service just took longer than excepted, but very happy with Ferman Ford, as well as the courtier driver and valet More
by dloscalzo1972
Employees Worked With
January 01, 2020
service visit Rob was great. He kept in constant touch with me and let me know what needed to be done, the cost, and when the car would be read. He was great with Rob was great. He kept in constant touch with me and let me know what needed to be done, the cost, and when the car would be read. He was great with follow up. Thank you! More
by cthurman10
Employees Worked With
