Back

Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

Sort by
January 27, 2019

Quick work in a pinch A screw cut into the side wall of a tire on my brand new Mustang. My salesman got me in touch with the service coordinators, who located ian ident More

by stuhelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul (Tom) Sfero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
Jan 28, 2019 -

Ferman Ford responded

Thank you for your review!

January 25, 2019

Nice and easy Great service! Everyone was very helpful and very courteous. Even the courtesy van driver that dropped me off was impressive. I will definitely recom More

by rap2931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul (Tom) Sfero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy van driver
Jan 28, 2019 -

Ferman Ford responded

Thank you for your review!

January 25, 2019

No communication and lack following instructions Went in for an oil change and tire repair after multiple instructions given had to visually show what had to be done before finally being handed paper More

by Glynn1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Guinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 24, 2019

Extraordinary Great service! Dropped my car off and didn’t have to worry about anything. Defiantly coming back for any other service I need. Twenty five More

by skimkid245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Ferman Ford responded

Thank you for your review!

January 23, 2019

Full Detail 2011 Ford F-150 SuperCrew scheduled detail and maintenance. Maintenance and detail left my 2011 F150 driving and looking as good as the day I drove it More

by BigBlueSuperCrew2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jan 25, 2019 -

Ferman Ford responded

Thank you for your review!

January 23, 2019

Service on vehicle You guys are fast honest and fair. And are my local ford dealership. I bought my truck with you guys and will continue to do business with you guys More

by gianoutsos100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Ferman Ford responded

Thank you for your review!

January 23, 2019

Recall Efficiency I have been dealing with this particular Ford dealership for years. It has been many names over the years, and Ferman seems to have stepped up the ba More

by cromer2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Ferman Ford responded

Thank you for your review!

January 22, 2019

Great job I took the truck in for some scratches to be repaired and everything came out perfectly I couldn’t be happier thanks a lot great job More

by Gene52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Voorheis, Demetrios Mina
Jan 22, 2019 -

Ferman Ford responded

Thank you for your review!

January 21, 2019

Great Experience Fantastic staff. From start to finish I was kept up to date on the progress of my repair. I was originally told it would take 3 days and was completed More

by PHARMBOB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
Jan 22, 2019 -

Ferman Ford responded

Thank you for your review!

January 21, 2019

Very Professional Great Customer Service Friendly Professional Very Clean Waiting room. Polite Organized Curtious. Service done in a timely manner, Efficient Coffee i More

by wenwinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Ferman Ford responded

Thank you for your review!

...
234
...