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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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October 10, 2018

Great got me right in and right out my appointment was at 2pm I showed up at 1:30 and my truck was done by 3pm. More

by dpollitt91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Oct 11, 2018 -

Ferman Ford responded

Thank you for your review!

October 10, 2018

Poor service First I had to reschedule after booking my appointment online because they had somehow overbooked. Then when I came in at the later date I was not inf More

by rachelphoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure no one introduced themselves
Oct 18, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 10, 2018

great service The staff was pleasant and service was done right. William was pleasant and informative. I will be back for further maintenance and service. a-ok More

by bigbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Ferman Ford responded

Thank you for your review!

October 10, 2018

Fantastic! William, was so helpful and ultra professional. I will be back. Great lounge! Very organized process. Very easy to schedule and with helpful reminders More

by BRUNOASL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Ferman Ford responded

Thank you for your review!

October 09, 2018

Thank you! Thank you for getting the tire I needed, everyone is so pleasant there. Makes it a lot easier knowing your getting retaken care of. Thank you for that More

by hellokitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

October 08, 2018

Dennis was great. Dennis communicated very well with me throughout the process. He called to let me know the problem and what they needed to do to fix it. Great servi More

by Jurso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrios Mina, Dennis J. McBride
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

October 08, 2018

In And Out! This service department never disappoints! I drove up and they had a loaner waiting for me and my car was ready when they promised! I live in Tampa More

by missytpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My porter Phillip was amazing even giving me better directions to avoid rush hour traffic back to Tampa!
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

October 08, 2018

Wonderful service and all personnel very pleasant The tire blew on the Flex and I called and took the car in right away. Tire couldn't be gotten that day so they kept the car and I asked for it to be More

by SPARKSRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

October 08, 2018

Friendly and respecful service Just moved to Clearwater area. First service in the area. Prices are reasonable, people are friendly. I will visit again. Seems like a busy and succes More

by jackstopen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

October 07, 2018

Great service I arrived for a tire Rotation and oil change early. They waited on me right away and I was actually on my way home before my appointment time even be More

by Reeldiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Oct 09, 2018 -

Ferman Ford responded

Thank you for your review!

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