Ferman MINI of Tampa Bay - Service Center

When things go wrong it's how you react that matters. Ferman jumped in when things went wrong and set them right. I wouldn't hesitate to use them in the future. Ferman jumped in when things went wrong and set them right. I wouldn't hesitate to use them in the future. More

Bob, Santos, and Jeff truly made this experience valuable and smooth! We love our car and feel grateful to expand our family with Mini! and smooth! We love our car and feel grateful to expand our family with Mini! More

The service staff was Knowledgeable and respectful. Billing was explained and car was serviced on time. Billing was explained and car was serviced on time. More

We are VERY happy with the Mini, the service and the experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she experience. We had a follow up appointment to get the windows tinted and you were so kind and paid for my wife to go to lunch ch and back while she waited. About and beyond. Thank you. 5 stars, very likely to recommend. More

No nonsense. They keep the appointment time, courteous throughout, informative. And no lost time, which is important to me bc I am an hour away. They keep the appointment time, courteous throughout, informative. And no lost time, which is important to me bc I am an hour away. More

Very helpful, under stood the car and helped set it up We went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent m went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent me home 50 miles and the car started acting up again. So we decided to trade it in and the sales person made me feel bullied into buying a car with a color I didn't want. I asked to see if I put more money down if I could get the color I wanted . Their response was they weren't going to do it all again, so we told them we would wait until we had more money down. So I started looking around at other mini dealers and found FERMAN with cars for less of a mark up and they were immediately helpful and did everything to get us in the car we wanted . Manny and Manolo were the way all salesman should be. I would highly recommend both of them and ferman to anyone. More

Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed. your car. They get you taken care of on time and keep you informed. More

The service department was very professional, the service on my mini was done in a timely manner on my mini was done in a timely manner More

Everyone was very helpful. I truly think it's the best dealer I have ever dealt with. I truly think it's the best dealer I have ever dealt with. More

Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner. needed repairs are completed in a timely manner. More