Ferman MINI of Tampa Bay - Service Center

Everyone is extremely friendly and helpful. We come from a long distance for service and they are very considerate of our time. We come from a long distance for service and they are very considerate of our time. More

Always great customer service. Matthew and Courtney are so pleasant and helpful! I appreciate the video of the mechanical assessment. Matthew and Courtney are so pleasant and helpful! I appreciate the video of the mechanical assessment. More

My check engine light came on so I just stopped in the Mini store and asked if it could be checked out. They got it right in, diagnosed and fixed while I waited. Turned out that it was covered under som Mini store and asked if it could be checked out. They got it right in, diagnosed and fixed while I waited. Turned out that it was covered under some kind of recall, so it didn't cost me anything. I am very happy! Matthew clearly enjoys providing great customer service. More

I went to change my oil … and bought another Mini… they make this too easy… lol make this too easy… lol More

Great customer service! Friendly and quick! Mathew is top notch and ensures customers are happy. Friendly and quick! Mathew is top notch and ensures customers are happy. More

Easy to get an appointment. Customer service staff are friendly and efficient. The service was completed efficiently. Customer service staff are friendly and efficient. The service was completed efficiently. More

Courtney treated me like a valued customer. She was helpful with questions I had, and informed me what service should be done on car. She was helpful with questions I had, and informed me what service should be done on car. More

They showed me a pix of a leak on my car. I have had this car parked in the same spot since I owned it. Never a leak there. Funny it conveniently leaked while in for an oil change. Are you st I have had this car parked in the same spot since I owned it. Never a leak there. Funny it conveniently leaked while in for an oil change. Are you staging this so I will have a repair on something you predicted might be an issue in the future? That makes me not trust the dealer very much. More

My experience was very good i have know complaints I would always recommend your dealership. would always recommend your dealership. More

Ferman Mini was very accommodating and serviced my Mini quickly. While waiting I took advantage of their complimentary WIFI, private office, and coffee & snacks. Matthew was polite and communicated very we quickly. While waiting I took advantage of their complimentary WIFI, private office, and coffee & snacks. Matthew was polite and communicated very well. I would recommend Ferman Mini to anyone needing a vehicle or service. More