Ferman MINI of Tampa Bay - Service Center

Great customer service! Thanks so much for taking care of me! I love Mini Coopers!! Thanks so much for taking care of me! I love Mini Coopers!! More

Matthew was courteous and friendly. Great communication throughout the process. Love that you offer Lyft so that I don't have to wait. Great communication throughout the process. Love that you offer Lyft so that I don't have to wait. More

Everyone is always so pleasant and Matthew is always on the ball. Parts for repair were delayed but I was provided with a loaner which was nice and unexpected. Love my Mini;) the ball. Parts for repair were delayed but I was provided with a loaner which was nice and unexpected. Love my Mini;) More

Matt was absolutely amazing! He took charge of the many facets of interacting with USAA and their adjustor as well As keeping me updated! He is a valuable asset to your servi He took charge of the many facets of interacting with USAA and their adjustor as well As keeping me updated! He is a valuable asset to your service team and is the epitome of a professional! More

Why should I be spending my time to give you a free advertising review?.. Why is their a minimum? advertising review?.. Why is their a minimum? More

Always appreciate the video of recommended services, inspection report with pricing and excellent customer service provided by Matthew! inspection report with pricing and excellent customer service provided by Matthew! More

Courtney in Service was very helpful. I love the online ease to pay and schedule. I love the online ease to pay and schedule. More

Matt in service is always so attentive and manages my vehicle details as if my car was his own. He is greatly appreciated, and I am glad he is my service representative. vehicle details as if my car was his own. He is greatly appreciated, and I am glad he is my service representative. More

Being proactive, Ferman MINI team members advise of upcoming appointments & adjust the 'new' car care appointment based upon actual mileage. An update to my 2022 Clubman's computer took longer tha upcoming appointments & adjust the 'new' car care appointment based upon actual mileage. An update to my 2022 Clubman's computer took longer than expected. I was promptly notified, offered a car for use, and other amenities. Updates were completed within the hour. Greatly appreciated. I love my MINI! Marie Dufault More

Courtney was amazing. She got me in when my battery was dead. She also had all my other maintenance and recalls done at the same time so I did not have to make several tri She got me in when my battery was dead. She also had all my other maintenance and recalls done at the same time so I did not have to make several trips. She also informed me about future maintenance items and reminder of when my plan expires. She exhibited great customer service. This is why I drive an hour to get there instead of going to Wesley chapel Mini which is only a few miles away from my house. More