Ferman MINI of Tampa Bay - Service Center

William "Race" Alley in Sales helped us build and order a loaded new Mini S Countryman. He was low pressure, extremely knowledgable and very helpful. He listened to our "likes" and helped us design the PER loaded new Mini S Countryman. He was low pressure, extremely knowledgable and very helpful. He listened to our "likes" and helped us design the PERFECT car for us. We can't wait for it to arrive! David Hart in the Service Department made us feel like we could TRUST him and that he would take good care of both our car and us. We couldn't have asked for better service. These two individuals really SOLD us on Ferman becoming OUR dealership! Thanks to them for the great experience. More

I was received with positive customer support attitude by Mr. Matthew Maynard. Arriving late in the day may have been an issue at other dealers but not here! The Matthew asked what I needed, explained the r Mr. Matthew Maynard. Arriving late in the day may have been an issue at other dealers but not here! The Matthew asked what I needed, explained the repair and cost and estimated the time for the service. He was gracious and professional! My car repair was completed in less time that estimated and he explained in detail the issue and corrective action. for this level of service, the cost of repair was reasonable. I'm happy with my service experience and will return when my Mini Cooper needs service! Service well done Gentlemen! Congratulations! More

Thanks for taking care of the car. The most communicative dealership I have EVER been to. dealership I have EVER been to. More

Wish the pricing on a alignment is in the lower 100's or just 99 dollars. At 169 bucks plus taxes and shop supplies is not a deal to anyone. just 99 dollars. At 169 bucks plus taxes and shop supplies is not a deal to anyone. More

My service advisor took the time to explain (in terms I could understand), the issues with my car. Matthew Maynard also helped prioritize repairs needed so I can budget for them in the coming months. could understand), the issues with my car. Matthew Maynard also helped prioritize repairs needed so I can budget for them in the coming months. More

Always great service. Very quick and they let me know how long it will be. Great waiting room love the car wash and vacuum at the end. Matthew is always super nice and knowledgeable. long it will be. Great waiting room love the car wash and vacuum at the end. Matthew is always super nice and knowledgeable. More

My Countryman was picked up at my house a loaner was left and my car returned clean and properly serviced. Thank you and my car returned clean and properly serviced. Thank you More

Diagnosing was quick and accurate. Matthew was very responsive and helpful. Very satisfied with Furman Mini responsive and helpful. Very satisfied with Furman Mini More

Took my ‘09 Mini in for a diagnostic service this past week. Total recommended repairs were more than car’s value. Sad day:( David in service, Mickey in preowned cars, Dallas in sales and Scott the Busin week. Total recommended repairs were more than car’s value. Sad day:( David in service, Mickey in preowned cars, Dallas in sales and Scott the Business Director were so genuine and wonderful to work with. Long story short, we brought home our sixth Mini! I highly recommend Ferman Mini of Palm Harbor as a first rate business with employees that listen, care and build relationships. Motor on, Mary Austin More

In and out fast for routine maintenance check and horn repair, great customer service. David was very helpful! repair, great customer service. David was very helpful! More