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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,218 Reviews

1,218 Reviews of Ferman MINI of Tampa Bay - Service Center

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September 25, 2021

On schedule. Efficient. Snacks. Worked with David and was always on top of things. Service pricing competitive. Oil change pricing very reasonable. More

by nelsonjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
September 25, 2021

Mattbew and Bud were awesome; prompt, friendly and efficient. Service is pricey but I appreciate the efforts. Thx! More

by herochaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud
September 23, 2021

The best Mini service department in the Tampa Bay area! The best Mini service department in the Tampa Bay area! You've tried the rest, now try the best! More

by marksnyder1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
September 23, 2021

As always since 2008 when I bought my 1st MINI at FERMAN, the service and associated personnel has been top notch. Likewise, with the sales department, four of the five new MINIs I’ve purchased have been ord More

by Grayghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Excellent service- everything was well orchestrated and fast. Communication was excellent- hands down the best experience I have ever had with a dealership service department. More

by heatherarmstrong0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

From the moment I called David for service, to the moment Ed picked up my car and returned it (nice and shiny), my experience with Ferman Mini of Tampa Bay was exceptional. Their Service, Sales and Finance D More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Annis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manolo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
August 31, 2021

Matthew and the rest of the service team were exceptional. The communication was perfect. They got me right in on my scheduled time and promptly completed my service work. No hiccups…well done! More

by rmanning33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

David was super helpful in clearly describing the work I needed done and how necessary it was. The service technician providing a video of what they discovered during their inspection was really great. For More

by Cooper Hardtop Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
August 30, 2021

Service was very fast and efficient! Very courteous staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was no More

by LIZWHITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
August 27, 2021

The staff is very friendly and helpful. I love my MINI always bring it here for service. I know I can trust this dealership to do things right! More

by mags100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
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