Ferman MINI of Tampa Bay - Service Center

Got me right in. Diagnosed the problem, and resolved the issue. Very good dealership, and very good customer service. I will continue to use them. issue. Very good dealership, and very good customer service. I will continue to use them. More

Mathew in service department was very polite and knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client More

The staff was very professional and informative. As a new mini owner they helped me understand the maintenance required. I will be a client for life! mini owner they helped me understand the maintenance required. I will be a client for life! More

Love the convenience of the pick-up for service. They even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement after the one in the mail got damaged. Super easy to deal with them. More

As always they had excellent service and explained my options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leav options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leave me a loaner. I’m More

Matthew was terrific and kept us updated on the repair status. We appreciated his approach to customer service and look forward to our service appointment next year! status. We appreciated his approach to customer service and look forward to our service appointment next year! More

Service was great, they treated you like you are valued, free loaner car, curbside service. Additionally they keep me up to date on the service. free loaner car, curbside service. Additionally they keep me up to date on the service. More

Return to dealership because the oil was over filled. Left a puddle of oil on our clean garage floor. Main seal replaced twice in 18 months. Left a puddle of oil on our clean garage floor. Main seal replaced twice in 18 months. More

Tire had a slow leak and car is making noise and has to be brought in for service to find out what is wrong with the car be brought in for service to find out what is wrong with the car More

Wonderful experience!! Professional friendly knowledgeable!! I can not be more satisfied with my new mini and the experience I had with the purchase from Ferman. knowledgeable!! I can not be more satisfied with my new mini and the experience I had with the purchase from Ferman. More