Ferman MINI of Tampa Bay - Service Center

Warranty service causes additional issues The horn stopped working on my 2016 Mini Cooper S and was still covered under warranty. In the process of replacing the steering wheel assembly to fix The horn stopped working on my 2016 Mini Cooper S and was still covered under warranty. In the process of replacing the steering wheel assembly to fix the horn problem the cap was scraped and scratched such that I had to return to the dealer a few days later for it to also be replaced. This is the second time warranty work at Ferman required me to return for a secondary fix. More

Great service and everyone has a positive attitude. The fact that they wash my car after every service is a great idea. Thajs again for being great fact that they wash my car after every service is a great idea. Thajs again for being great More

Excellent Work and Service Derrick at Ferman is fantastic to work with and communicates great. He's an advocate when working with a warranty company, and watches out for your be Derrick at Ferman is fantastic to work with and communicates great. He's an advocate when working with a warranty company, and watches out for your best interest. We always feel treated with respect and understanding. More

courteour service a no problem experience Courtney and David gave us courteous and prompt attention for our problem.. It is just too bad we are in Sarasota.. Maybe you need a Mini Dealer in ou Courtney and David gave us courteous and prompt attention for our problem.. It is just too bad we are in Sarasota.. Maybe you need a Mini Dealer in our neighborhood...….. More

Fantastic experience with the entire team-especially Dallas Crider. We are truly enjoying every aspect of our new Mini. The selection of cars was good and the atmosphere low pressure. Dallas Crider. We are truly enjoying every aspect of our new Mini. The selection of cars was good and the atmosphere low pressure. More

Quick and easy Courtney checked me in and clearly explained the work to be performed. Car was ready in under an hour, and Courtney explained recommendations for futu Courtney checked me in and clearly explained the work to be performed. Car was ready in under an hour, and Courtney explained recommendations for future service. More

A service department that goes above and beyond is rare these days! We were having a drive ability issue with our 2016 Mini Countryman & we had already had it to one dealership who didn’t even try to find these days! We were having a drive ability issue with our 2016 Mini Countryman & we had already had it to one dealership who didn’t even try to find the issue, told us it was a “normal characteristic” of the vehicle, so MINI USA suggested we try another dealership, our next closest was Ferman which was approximately 120 miles, they’re tech could not duplicate the problem right away either so Courtney recommended letting them keep it another day & sent us home in a loaner vehicle, another thing the other dealership didn’t offer, on the 2nd day the tech did feel the issue & they replaced the coils & the car has ran great since, we had another issue with the A/C shortly after & they came through again by sending us a vehicle instead of us driving to them!! Awesome people in that service department!! I wouldn’t change a thing & we will return! ⭐️⭐️⭐️⭐️⭐️ Oh!! They also drove us to lunch the first day!! Thanks to that fella as well, can’t recall his name More

20K BMW service Our last service on our M240i was fantastic from start to finish. The service advisors, technicians and sales team are always helpful, courteous and k Our last service on our M240i was fantastic from start to finish. The service advisors, technicians and sales team are always helpful, courteous and knowledgeable with the car and any questions or concerns that I had. More

Great dealership! Wonderful people to work with and each one provides outstanding customer service. In addition to service, we have also purchased a vehicle from Ferman. Another great experience. one provides outstanding customer service. In addition to service, we have also purchased a vehicle from Ferman. Another great experience. More