Ferman MINI of Tampa Bay - Service Center

My service advisor Derrick was great. He was professional and fun. He also answered all my questions and even though he didn't know all the answers he asked his colleagues and they assisted on answering my q and fun. He also answered all my questions and even though he didn't know all the answers he asked his colleagues and they assisted on answering my questions. More

Excellent experience I brought my car in for normal maintenance (spark plugs and oil change). I waited in the waiting area and the service was performed in about 2 hours. I brought my car in for normal maintenance (spark plugs and oil change). I waited in the waiting area and the service was performed in about 2 hours. I was very satisfied with the service and will use Ferman again in the future. More

Top level customer service Sal and the entire team at Ferman are the best. They make you feel like you are their only client. I cannot say enough good things about the service e Sal and the entire team at Ferman are the best. They make you feel like you are their only client. I cannot say enough good things about the service experience. Amazing attention to detail and great communication. More

Great pick up and delivery return service. Super convenient! The drivers were very professional and adhered to the current social distancing godliness. The service team did a fantastic job staying convenient! The drivers were very professional and adhered to the current social distancing godliness. The service team did a fantastic job staying in contact throughout the outside. More

Satisfied Great experience and service performed quickly considering the Pandemic crisis. Appreciate you also washing the Mini too😎. Enjoyed the coffee and cho Great experience and service performed quickly considering the Pandemic crisis. Appreciate you also washing the Mini too😎. Enjoyed the coffee and chocolate bars in your eating areas . More

Whenever I go to the service department there is always the gentleman called Jamie always welcomes ask you who your service advisor is and takes good care of you then I need Mister Caesar which she takes g the gentleman called Jamie always welcomes ask you who your service advisor is and takes good care of you then I need Mister Caesar which she takes good care needs of the car very knowledge as well I enjoyed the coffee they have there thank you whoever is in charge of it0 More

Multiple services Courtney has been amazing to deal with when our 2011 Countryman required services. During each service we were notified about what needed attention an Courtney has been amazing to deal with when our 2011 Countryman required services. During each service we were notified about what needed attention and prices. More

Caesar was great! Everyone was really helpful. No one laughed when I did DBA header waking into the glass wall thinking it was a door to the little shop. laughed when I did DBA header waking into the glass wall thinking it was a door to the little shop. More

I stopped in to get and oil top off. No appointment and Done Cesar does a great job and always keeps me informed. I did not have an appointment and he got me right in a took great care. Cesar does a great job and always keeps me informed. I did not have an appointment and he got me right in a took great care. More

Appreciate the pickup and delivery of my car during these unique times! Everyone we spoke to was professional and courteous. Love doing business with Ferman BMW unique times! Everyone we spoke to was professional and courteous. Love doing business with Ferman BMW More