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Ferman Volvo Cars of Tarpon Springs

Tarpon Springs, FL

4.8
1,869 Reviews
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Volvo S60, XC60, XC70, XC90 and V60 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Volvo lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Ferman Volvo Cars can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 43530 U.S. Highway 19, North Tarpon Springs, Florida, and we're are always happy to chat about new vehicles and answer any questions you might have.
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43530 US Highway 19 N

Tarpon Springs, FL

34689

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Showing 1,869 reviews

October 06, 2021

Matt and the Service Staff is ALWAYS helpful and caring--great experience and just a pleasure to be your customer--Thank You!! More

by jjluecke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 01, 2021

I find the Service Department to be very efficient, accessible and friendly. Great Customer Service. More

by nradan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 01, 2021

Good service polite staff very friendly they know about your car very satisfied with there services More

by Badabom28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 27, 2021

My choice for service for 25 years. For purchasing a car also. I appreciate having a complimentary loaner. More

by spike149247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 23, 2021

Everyone was a pleasure to work with. Everything explained very well. Ni I pressure tactics. More

by fairxchange2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whaley
Sep 27, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 22, 2021

your service department sucks with a capitalS I would not recommend your dealership to anyone because of your POOR service More

by fmevoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Oct 11, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 21, 2021

Always a great experience with the Service department agents and techs. Wouldn’t go anywhere else with my XC-90. Thanks for all you do. More

by BILL.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 27, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 16, 2021

Always happy and professional. Makes my visit pleasurable cause they are quick and efficient. I love my team Matt and Sharon More

by cdf1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 21, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 15, 2021

I worked with Jesse, Chris, and Josh. They were all very helpful in my buying experience. More

by decormack1
Recommend Dealer
Yes
Employees Worked With
Dan in finance
Sep 21, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 13, 2021

Every individual that we dealt with was friendly helpful and knowledgeable!! It seemed as if we were neighbors for years! More

by jacktrombetta53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McCabe
Sep 21, 2021 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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