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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,220 Reviews

1,220 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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December 06, 2019

quick and friendly I dropped a vehicle for some warranty concerns and it was completed the next day and ready for pick up. fast, friendly service. thank you. More

by ndaehne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 06, 2019

Intermittent missing/stumbling Although my car did not repeat the intermittent problem while it was at Ferman, I received the usual friendly, efficient service to which I've grown a More

by DHYEASTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 13, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 27, 2019

Difficulty diagnosing the problem The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 day More

by Volvo XC 90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 03, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 26, 2019

Great Experience Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going More

by pauls9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 26, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 22, 2019

Great Staff The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attenti More

by SUE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 21, 2019

Volvo service Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly rec More

by DELOPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 21, 2019

Excellent attention to my individual struggles Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their o More

by PSMITH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judi, Matt Ketchum
Nov 21, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 15, 2019

Exceptional Service Matt and Sharon do an exceptional job in taking care of their customers. Alan and Chris never forget their customers. Mark in parts department is alwa More

by LIFETIME123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in parts, Alan Klingaman, Matt Ketchum
Nov 15, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 14, 2019

2013 XC90 Service. The service department is outstanding. Sharon and Matt at the service desk fully understand what is needed for any particular scheduled millage appoin More

by BGBRIDGE2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 15, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 11, 2019

Used car warranty honored I purchased a used 2015 Jeep Grand Charokee. They give a 3000mi or 100day bumper to bumper on used cars. My battery was going bad so they replaced it More

by art.perez17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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