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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,001 Reviews

1,002 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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March 19, 2024

Very poor follow up She was supposed to get back to me. I called back three times and never returned the call. More

by MJWINTER99
Recommend Dealer
No
Employees Worked With
Sharon
Mar 21, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 19, 2024

Excellent response time, helpful and friendly They went above and beyond to help me Great More

by travelkelly
Recommend Dealer
Yes
Employees Worked With
James Baker and Michael Zureck
Mar 21, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 19, 2024

James is excellent. Polite and keeps you well informed. Sharon is also terrific. I will likely buy again from James Baker More

by JOANNE
Recommend Dealer
Yes
Employees Worked With
James
Mar 21, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 18, 2024

I felt valued and significant. The dealership is welcoming, and my sales person and the service tech were welcoming, honest, likable, knowledgeable, and very patient with all my qu More

by tiffanyspirit
Recommend Dealer
Yes
Employees Worked With
Josh in sales James in service
Mar 19, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 17, 2024

Great service, just took a little long but they were thorough Done real good job! More

by dsweetwine
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 18, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2024

I brought the vehicle in to have them calibrate my windshield technology. They did a fine job and were done in less than an hour. More

by tomyacko561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2024

Went in for an alignment and received it. I waited for the car so I was there a few hours. The job was completed. However, the carwash was not the greatest. More

by Shantey
Recommend Dealer
Yes
Employees Worked With
Sharon and someone else.
Mar 13, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2024

Always great and trustworthy. Never feel pressured for un-needed services. Always receive a understandable explanation for required services or repairs, More

by Robertdmoore51
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 13, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2024

Came in for a battery change and oil change. Sharon always treats my kids and I like family. Everyone is so professional and kind. I feel valued each time. I'm a forever customer. More

by spajonas06
Recommend Dealer
Yes
Employees Worked With
Sharon
Mar 13, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2024

Everyone was professional and accommodating. They made it very easy to get my car serviced. More

by JC_MOFFETT
Recommend Dealer
Yes
Employees Worked With
James, Natalie and Jackie
Mar 13, 2024 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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