Ferrari of San Francisco

My experience with Ferrari/Maserati of San Francisco was a very rewarding and overall positive experience. The dealer was available to answer all my questions regarding the vehicle and was quick to respond a very rewarding and overall positive experience. The dealer was available to answer all my questions regarding the vehicle and was quick to respond to my inquiries on price and my negotiations related to price flexibility, availability of the vehicle and options available for completing the sale on an out of state purchase. It was advantageous to go with Maserati/Ferrari of San Francisco because of the knowledgeable staff who provided me with the resources needed, although I was remote. I was able to negotiate price and was provided with a fair price for my purchase; I received the car after it was transported from the west coast to east and I am happy with my purchase. Thanks to Kelly Lowry and Tom McAfee, the sales process for out of state purchases has never been easier. I have bought multiple cars from multiple locations and this was by far the easiest transaction because of the skills this team has in making sure that the process is seamless and centralized. Thanks! -Del Alfred More

Ferrari and Maserati of San Francisco is a great dealership! I have only good things to say about James Todd and Mark Paddack. Initially I came into the dealership around April to look at the Masera dealership! I have only good things to say about James Todd and Mark Paddack. Initially I came into the dealership around April to look at the Maserati Granturismo S. I was expecting the employees at this dealership to be stuffy and look down upon me because of my young age. It was nice that I was treated with the utmost respect. James showed me a slick looking 2011 GTS and took me for a test drive around Sausalito. Unfortunately I didn't purchase the car for the worry of it not making it up my driveway. I was glad that both James and Mark were understanding of the issue and did not pester me about it. About 4-5 months later I saw a used 2010 GTS on their website and came into the dealership to look at it. James again took me for a test drive and I ended up buying the Maserati. James was there every step of the way emailing and calling me in regards to my questions and requests. Mark was also able to throw in 2 new rear tires along with a 3 year Certified preowned warranty on top of the remaining 2 years of the original warranty. Although there were better deals on eBay and Craigslist, I would much rather work with a local dealership and have that piece of mind. About a month and a half after I bought the Maserati I received a check engine light. I emailed James and he provided me with the information to the service center in San Rafael. I called the service center and my name, car model and VIN was already in their system - so that was nice. I brought the car for them to look at and within 15 minutes, they had one of their technicians plug in the debugger to find out what the root of the issue was. Turns out it was only a loose gas cap (which was weird because I didn't get gas for the past 3 weeks). Luckily it was a quick fix and I wasn't charged anything. I love the kind staff, the smooth sales process and understanding that they have at both Ferrari and Maserati of San Francisco and their service center in San Rafael. Can't wait to purchase my Ferrari from them! More

This dealership gave me a very good deal on my Maserati and were very good at addressing all my concerns. Tom was a pleasure to work with! Thank you and were very good at addressing all my concerns. Tom was a pleasure to work with! Thank you More

James Chou and Tom McAfee were informative and helpful through my special order process for my dream car. Both of them, along with Mark Paddack (the Sales Director) recommended options that would fit the through my special order process for my dream car. Both of them, along with Mark Paddack (the Sales Director) recommended options that would fit the mission of the car, and steered me away from potentially disastrous combinations I'd regret later. Then, they kept me abreast of the order status of the car as it was being built, and e-mailed me often while it was in transit. As it happened, it arrived earlier than anticipated -- and the delivery date was set on the day of a "Ferrari Driving Experience" event, organized by Ferrari of San Francisco. Imagine being surrounded by snarling red Ferraris at the racetrack, driving them around at speed, under the watchful and professional eyes of their instructors, then concluding the day by picking up your own specially ordered Ferrari. What a fantastic day! Thanks to the FoSF team for making it happen. James and Tom are part of a great team at FoSF. They are unambigious, know their products well, and have a passion for the Cavallino Rampante. You've got a very happy customer here! More

James has a very sincere and professional attitude. He truly cares about the satisfaction of his customers. In my dealings with James, he demonstrated this passion before, during, and more importantley, truly cares about the satisfaction of his customers. In my dealings with James, he demonstrated this passion before, during, and more importantley, after the sale(s). He is pleasure to work-with! More

Tom is great to work with. Very helpful, not pushy, super knowledgeable. Goes the extra distance to help and keep you informed. I bought my last car from him and will buy my next one from him too! Tom is the knowledgeable. Goes the extra distance to help and keep you informed. I bought my last car from him and will buy my next one from him too! Tom is the man to see! More

Tom is an excellent salesperson. I purchased a 911 from Tom and he has been a great resource. I highly recommend getting in touch with Tom when you a ready to purchase your next vehicle. Tom and he has been a great resource. I highly recommend getting in touch with Tom when you a ready to purchase your next vehicle. More

I purchases a Ferrari California from Ferrari of SF and had a great experience with the sales persona and the dealership as a whole. I felt appropriately counseled during the experience and felt I had a s had a great experience with the sales persona and the dealership as a whole. I felt appropriately counseled during the experience and felt I had a sounding board during the process to answer questions. The car is fantastic and the relationship with the dealer is solid. I will certainly purchase more vehicles from Tom and Ferrari of SF. More