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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.7
61 Reviews

61 Reviews of Ferrari of San Francisco - Service Center

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May 22, 2020

Hello, I was considering buying my first Ferrari a couple of weeks ago. The car was originally bought new at Ferrari SF. I called Brad to provide insights about the car, its condition and the brand overall. More

by vicente
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
May 24, 2020 -

Ferrari of San Francisco responded

Vicente, thank you for sharing your experience with us. Bradd is a tremendous resource and we were happy to help. Please let us know anytime that we may be of further service to you. Make it a great (and safe) Memorial Day weekend.

May 13, 2020

Great service the people that work there are outstanding...They did a great job of picking up my car and delivering it to me everyone was very friendly and courteous More

by Rg360
Recommend Dealer
Yes
Employees Worked With
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
May 14, 2020 -

Ferrari of San Francisco responded

Hello and thank you for your nice review. We are glad you had a good experience with Liana and Tom. Please don't hesitate to contact us if you need anything. All the best!

May 14, 2020 -

Ferrari of San Francisco responded

Thank you for sharing your experience with our team at Ferrari of San Francisco. We appreciate your business and recommendation on DealerRater. Make it a great (and safe) day and please let Tom and Liana know anytime that we may be of further service to you.

May 12, 2020

Best car buying expierence I ever had. When I got to the service department, I was excited to see the same all star customer service! More

by Feather
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Chiappone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
May 13, 2020 -

Ferrari of San Francisco responded

Hello and thank you for your nice feedback. We are glad you had a good experience both with our Sales and Service Department! Please feel free to reach out to us anytime. We wish you all our very best!

May 11, 2020

Love working with Liana. She’s great at staying on top of my car’s maintenance so that I don’t have to worry about it myself. The entire team is so easy to work with and approachable. More

by Cameron1
Recommend Dealer
Yes
Employees Worked With
Mark Paddack
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liana D'Alessandro
May 11, 2020 -

Ferrari of San Francisco responded

Hello Cameron. Thank you for your nice review. We are glad you like working with Liana and our Sales team. Please do not hesitate to contact us if you need anything. We wish you all the best and hope to see you again soon!

April 30, 2020

Excellent Service; Great Folks I have been a customer of Ferrari of San Francisco since about 1995, when it moved to Marin County from SF. The original service bay, upstairs, was gr More

by rickkaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
Apr 30, 2020 -

Ferrari of San Francisco responded

Hello Rick. Thank you for being a dedicated customer since 1995! Longevity and loyalty means a lot to us! We are glad you always have a good experience with Bradd and our Service Department in general. We hope to see you soon driving one of your vintage cars. All the very best to you and your family!

April 30, 2020

Bradd and his service team are truly in a league of their own. It’s apparent as soon as you pick up the phone or walk in the door. They have coordinated roadside issues on Southern California road trips and More

by Agent 415
Recommend Dealer
Yes
Employees Worked With
. ., Bradd Troedel
Apr 30, 2020 -

Ferrari of San Francisco responded

This review really makes us proud. We understand how these masterpieces are important for every Ferrari owner and your feedback means a lot. Thank you very much for trusting us and for being a dedicated client. It is always a pleasure to service your cars. Please never hesitate to contact us if you need anything or if you have questions. All our very best!

April 30, 2020

Liana is very professional, knowledgeable, and extremely efficient and organized. Her customer service is top notch and I would highly recommend her. She is very quick and very responsive, she definitely pu More

by Qtan
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Apr 30, 2020 -

Ferrari of San Francisco responded

Thank you for your very nice review. We are glad Liana made your experience great and hope your are enjoying your Ferrari. Please do not hesitate to contact Liana or any of us if you need anything. All the best!

April 29, 2020

Liana is great. She was professional, knowledgeable, and responsive. She reached out to me and helped things go smoothly. I have had my car there a couple of times and everything has gone great. Oscar and More

by Tony Sarto
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Apr 29, 2020 -

Ferrari of San Francisco responded

Hello Tony. Thank you for sharing your experience with Liana and our Service Department. Please do not hesitate to contact us if you need anything or have questions. We hope to see you again soon!

April 29, 2020

Very easy to schedule appointments. Liana went out of the way every time to accommodate the clients. Much more personable than the other peninsula Ferrari service centers. They take care of all my pranc More

by JK
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Apr 30, 2020 -

Ferrari of San Francisco responded

Thank your for your nice review and for your business. It means a lot to us. Liana and all of us remain at your service. All our very best to you!

April 29, 2020

Liana and Ferrari of San Francisco always take great care of my cars and make any service needs easy and quick, often working around my terrible travel schedule. More

by rk
Recommend Dealer
Yes
Employees Worked With
Liana D'Alessandro
Apr 30, 2020 -

Ferrari of San Francisco responded

We make pride of making things easy for our clients and your nice review is much appreciated. Thank you very much! Please do not hesitate to contact Liana again if you need anything or have question. All the very best to you!

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