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Fette Ford Kia - Service Center

Clifton, NJ

4.3
69 Reviews

69 Reviews of Fette Ford Kia - Service Center

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March 04, 2020

Over priced ! Service was unsatisfactory and were out of rental vehicles. Will not return to this dealership for service on my other ford vehicles. Nor will I recommend this dealership. More

by J.buttafucoDrnunz
Recommend Dealer
No
Employees Worked With
Anthony Rubino , Karissa Berrios
Mar 09, 2020 -

Fette Ford Kia responded

Thank you for taking the time to provide us with your feedback. We are disappointed to see that your experience did not meet our five-star standard. Please give us a call at (973) 779-7000 if you would be willing to discuss your experience with us further. Thank you.

March 02, 2020

Great service personel Have worked with this dealership for years and have not had an issue (knock on wood...) Oil change prices do seem higher recently. Thanks and see yo More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elizabeth Talbott , Karissa Berrios
Mar 03, 2020 -

Fette Ford Kia responded

Thanks for the compliments for our team and we'll look forward to helping you with any future needs.

February 25, 2020

Replacement of Driver side visor and 25,000 mile checkup was done professionally, in a timely manner, and covered under warranty. Thank you for your great service!!! More

by TravelingTC
Recommend Dealer
Yes
Employees Worked With
Karissa Berrios
Feb 26, 2020 -

Fette Ford Kia responded

Thank you so much for the wonderful feedback! We are happy to hear that you had a five-star experience during your visit to our dealership.

February 19, 2020

great job great service again, thanks for getting me in and out because of the short time I had. I was in the and taking care of with in mins. More

by pvdexter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rubino
Feb 20, 2020 -

Fette Ford Kia responded

Thanks for the awesome review! It's so nice to know that everything was great for you.

February 17, 2020

An hour and 45 minutes is ridiculous for and oil change. The never rotated my tires the didn’t wash my truck like they say they will. The last time they never checked the pressure in my tires. Over all the More

by Ken Kids
Recommend Dealer
No
Employees Worked With
Quick lube, Anthony Rubino
Feb 25, 2020 -

Fette Ford Kia responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience with us did not meet our five-star standard. Please note that the employee you are referencing is no longer part of the Fette Ford team and their actions do not reflect the way we run our business. If you have any further questions or concerns regarding your visit, please don't hesitate to reach out to us at (877) 605-8292

February 17, 2020

Vehicle was brought in for a recall. I brought my 2018 Ford Fusion in for a recall regarding engine/coolant issues. The vehicle remained with the dealer for over a week at which time I wa More

by Salucas1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Talbott
Feb 18, 2020 -

Fette Ford Kia responded

Thank you for taking the time to provide us with your positive feedback! We are happy to hear that you had a great experience with us while your Ford Fusion was being serviced. We appreciate hearing your great feedback!

January 30, 2020

serives and dealership they did the work and fix the problem in time they said. i have no problems with the dealership. i always get my car from this dealership. More

by farosam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Gilyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Gaboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rubino , Elizabeth Talbott , Karissa Berrios
Jan 30, 2020 -

Fette Ford Kia responded

Thanks for your very kind review! We enjoy hearing that our service team was very helpful and you're pleased with the great customer service you always get from us. Thanks again!

January 29, 2020

excellent service even washed my edge first time there so was not familar how to get service but everybody was very helpful explain how to go about getting service so next time it will go More

by hjohn07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karissa Berrios
Jan 29, 2020 -

Fette Ford Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Fette Kia Team

January 01, 2020

Anthony was great thank you for your help followed though on all concerns with my Vehicle update me on status as a great team I will continue to bring my vehicle to Fette Ford for all my service needs vehicl More

by Sweet
Recommend Dealer
Yes
Employees Worked With
Anthony Rubino
Jan 06, 2020 -

Fette Ford Kia responded

We are pleased to hear that you had an excellent experience with Anthony and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Fette Kia Team

November 22, 2019

second service at arrival, car seat was covered/ Karissa came out and checked my appointment and requested services. time in waiting area was pleasant and appropria More

by tjhlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karissa Berrios
Dec 01, 2019 -

Fette Ford Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Fette Kia Team

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