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Fields BMW Winter Park

Winter Park, FL

4.6
775 Reviews

963 N Wymore Road

Winter Park, FL

32789

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775 Reviews of Fields BMW Winter Park

October 13, 2015

Outstanding experience I've owned some great cars in my lifetime, and the experience with Fields BMW and their service staff has easily been the most impressive. Beginning w More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Rennie
Nov 04, 2015 -

Fields BMW Winter Park responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership with Patti and our team. We truly appreciate your business! Sincerely, Joe Allegra, Service Manager.

October 09, 2015

Great Service Thanks to Patti Service is always a great experience because I have Patti for my service rep. She is always professional, always efficient and always right with her More

by Gail
Recommend Dealer
Yes
Employees Worked With
Patti
Oct 13, 2015 -

Fields BMW Winter Park responded

That's wonderful to hear and I will be sure to pass your kind words along to Patti and share with our team. We're pleased and grateful that we were able to exceed your expectations. If there is any way I can further elevate your ownership experience, I would be delighted to help. Best regards, Joe Allegra, Service Manager.

October 06, 2015

Service due Called and made an appointment to have check engine looked at and inspected. Ended up getting a break fluid flush that was due. Was told that I neede More

by Jrestrepo012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 13, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and I apologize for the overnight wait for a full inspection, however, I'm delighted to hear we were able to turn the situation around and make the overall experience a great one. If there is anything further we may do to improve on your ownership, please let me know. Thank you for making us your automotive choice. It's our pleasure to serve you. Sincerely, Joe Allegra, Service Manager.

October 04, 2015

Excelente servicio.! Muy contenta con el servicio, con odo su equipo de trabajo y el área de espera son excelente es por eso que siempre los recomiendo..!!! More

by Nishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 13, 2015 -

Fields BMW Winter Park responded

Gracias, es un placer para ayudarle. Si podemos hacer algo para mejorar tu experiencia de propiedad más, por favor hágamelo saber. Gracias por su negocio y por hacernos su elección automotive. Atentamente, Joe Allegra, Gerente de Servicio.

October 02, 2015

On Time I want to thank Matt for his prompt and on time appointment. Been a long BMW owner and first dealer where the appointment was right on time and car pr More

by bmwm3car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Oct 13, 2015 -

Fields BMW Winter Park responded

Thank you for your continued business over the years! It's our pleasure to serve you! Kind Regards, Joe Allegra, Service Manager.

October 02, 2015

Service Accurate estimation of wait time and services needed. Very comfortable waiting are. Complete with a free delicious hot lunch and several drink choices More

by KarateMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Oct 13, 2015 -

Fields BMW Winter Park responded

Thank you! I'm glad you enjoyed some of the complimentary amenities we provide! If there is anything further we may do to enhance your ownership or experience, please let me know. Thank you for making Fields BMW your automotive choice! Kind Regards, Joe Allegra, Service Manager.

October 01, 2015

Oil change and diagnostics Always great experience service appreciate the food service and the wash for the car when service completed. Great detailed explanation of service and More

by Our car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene
Oct 13, 2015 -

Fields BMW Winter Park responded

That's great to hear and certainly the level of service we work to provide on every visit! If ever there is anything further we can do to enhance the quality of your ownership, please let me know. Thank you for choosing Fields BMW! Sincerely, Joe Allegra, Service Manager.

October 01, 2015

Always great ! Had to schedule service in a few minor things that need to be looked at on the car. I was in a hurry that morning and Patti made every thing go extr More

by sdfbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Oct 13, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words and for your business, sdfbmw! It's great to hear we were able to get you in and out and also exceed your expectations! If there is anything else we may do to better serve you, please let me know. Kind Regards, Joe Allegra, Service Manager.

October 01, 2015

awesome! Mike crenshaw gave me first class service as usual. He is very responsive, knowledgeable and is great to work with. No complaints at all, great servi More

by bmwmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike crenshaw
Oct 13, 2015 -

Fields BMW Winter Park responded

Thanks, I'll be sure to pass along your kind words to Mike and share with our team. "Great Service" is what we strive for and I'm happy to hear we made it happen for you. If there is anything we may do to better serve your automotive needs, please let me know! Sincerely, Joe Allegra, Service Manager.

September 27, 2015

Service recall The work was performed quickly and the dealership facility provided a environment that allowed me to work while I was waiting. Pattie was a pleasure t More

by Mr H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty Rennie
Sep 28, 2015 -

Fields BMW Winter Park responded

Thank you, Mr. H., I'm happy we were able to accommodate your automotive needs and ensure that your experience exceeded your expectations. If there is any way we may further enhance the quality of your service or ownership experience with us, please advise. Thank you for your business. Kind Regards, Joe Allegra, Service Manager.

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