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Findlay Toyota
Henderson, NV
3,296 Reviews
Welcome to Findlay Toyota, the top Toyota dealership in Nevada, located at 7733 Eastgate Road in Henderson. As part of the esteemed Findlay Automotive Group, established over fifty years ago by Pete Findlay, we pride ourselves on providing exceptional service and a vast inventory of new and used Toyota vehicles.
Extensive Inventory and Premier Location
Findlay Toyota offers a wide range of Toyota models, including the Toyota Tacoma, Toyota 4Runner, and Toyota Tundra, along with a diverse selection of quality used cars. Conveniently located in the Valley Automall, our dealership serves Las Vegas, Moapa, Boulder City, Mesquite, and Pahrump.
Exceptional Customer Service
Our staff is proficient in 14 languages, ensuring every customer receives top-tier sales and financing assistance. Our 145,000-square-foot facility houses Nevada’s only Master Certified Toyota Service Department, equipped to handle everything from routine maintenance to complex repairs.
Community Commitment
At Findlay Toyota, we are committed to supporting our community. We actively participate in initiatives like Toys for Tots, donate to the Las Vegas Rescue Mission, and raise funds for the 87 Plays Foundation. Our dedication to community service underscores our role as a responsible and engaged community leader.
Award-Winning Excellence
Our dedication to excellence is reflected in the numerous accolades we've received, including awards for Sales Excellence, Service Excellence, and Customer Relations Excellence. We are also proud recipients of the prestigious Toyota President’s Cabinet Award for 2013, 2014, and 2015, a testament to our outstanding performance in sales and customer service.
Your Preferred Toyota Dealer
Findlay Toyota is your trusted destination for new and used Toyota vehicles, expert financing options, and superior service. Whether you’re searching for a Toyota Tacoma for sale, need Financial services, or are looking for Toyota parts, we have you covered. Our dealership serves a wide range of areas, including Las Vegas, Henderson, North Las Vegas, Summerlin, and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 10:00 PM
Tuesday 8:00 AM - 10:00 PM
Wednesday 8:00 AM - 10:00 PM
Thursday 8:00 AM - 10:00 PM
Friday 8:00 AM - 10:00 PM
Saturday 8:00 AM - 10:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,296 reviews
June 05, 2025
Service writer Kevin is a super star. This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despit This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despite that, they did solve a problem that they seemed to dismiss. Otherwise, I would give 5 stars, as I have done in the past. More
by GODFREYLAW
Verified CustomerEmployees Worked With
June 05, 2025
Will was very professional and courteous. He was able to effectively respond and address all of my concerns regarding the recent servicing of my Toyota Corolla. He was able to effectively respond and address all of my concerns regarding the recent servicing of my Toyota Corolla. More
by LASOURCE02
Employees Worked With
Other Employees :
Gentleman in the car rental office was great!
June 05, 2025
Review Title: Disappointing Service and Poor Follow-Up from Management I visited Findlay Toyota Henderson on Wednesday, May 28 and had an extremely frustrating service experience. I waited hours beyond from Management I visited Findlay Toyota Henderson on Wednesday, May 28 and had an extremely frustrating service experience. I waited hours beyond the estimated timeframe. When I went to check in, no one had updated me, and I had to track down the advisor myself—only to be told my car hadn’t even been looked at yet. When it finally was, there was confusion between the advisor and the mechanic regarding which tire needed service. I had to speak with both just to get clarity. Following this, I emailed the dealership directly. Victoria Lopez responded and clearly stated: “We will ensure that someone from our team contacts you via email to address your concerns, avoiding any inconvenience with phone calls.” That never happened. It is now Thursday, June 5, and I still have not received an email from a manager. Instead, I received a generic message asking how my experience was. I replied with the same concerns I already shared in writing. I then received a phone call—not an email—from Kelly, leaving a voicemail stating they wanted more information. No acknowledgment of what I had already detailed. No actual effort to resolve anything. Just another runaround. My review was straightforward and clearly written. If this dealership is going to ask for customer feedback, it should respect the method of communication the customer prefers, especially when promised in writing. Instead, I’ve been ignored, redirected, and now told to call someone after doing exactly what was asked of me. Poor service, worse follow-through. Very disappointing. I purchased my car in 2022, and each visit this year has been worse than the last. More
by Shellbeesade
June 04, 2025
Findlay Toyota is a customer-friendly dealership that gives their customers free Starbucks, free water, and for the kiddos or non-coffee drinkers free hot chocolate! gives their customers free Starbucks, free water, and for the kiddos or non-coffee drinkers free hot chocolate! More
by MARIBELR77
June 04, 2025
Very lovely lady, providing excellent and professional service! Patient and responsible! Communicate in a timely manner and provide suggestions and opinions service! Patient and responsible! Communicate in a timely manner and provide suggestions and opinions More
by zhan
Employees Worked With
June 04, 2025
This is invasive. I like your service but this is nonsense yea yea yea yea I like your service but this is nonsense yea yea yea yea More
by FRANKENFISH
Employees Worked With
June 04, 2025
Thomas Tran was very helpful, very professional, was able to get me in and out quickly. to get me in and out quickly. More
by ABELGARCIA3
Employees Worked With
June 03, 2025
One of the worst experiences in dealing with dealership/repair centers ever. I wish there is anything lower than 1-star to give this Toyota branch. Really disappointed of how they deliberately t dealership/repair centers ever. I wish there is anything lower than 1-star to give this Toyota branch. Really disappointed of how they deliberately tampered with the engine component to force having it replaced IMMEDIATELY. I advise customers coming to this branch to emphasize to the customer agent that they must not manipulate or force inputs using the Techstream for any component before they get your approval to received the service. So I brought in my Toyota which has had a “check engine” sign for almost a week and no other apparent issues whatsoever. I drove it fine all around town and went hiking too. Once I was finally free I brought the car in to have it looked at. They gave me the error/diagnostic code and a quote to replace the electric coolant pump for ~ $1,400. I explained to the agent that I wish they have not tampered or took apart the existent pump because I would like to have a second opinion/quote at a local repair shop especially when a new OEM spare part with gaskets only cost $260. As soon as I left the Toyota Center —and literally less than a minute— the coolant temperature shot up to beyond HIGH and I was fortunate to be able to safely stop in the middle of the highway and waited until it was safe for me to take a u-turn and return safely to their service center. And guess what, I had to pay $1,300 as their tech “Donaldo” has recommended. It is reasons like this that people do not trust dealerships anymore. While these technicians and service agents try to impress their supervisors and managers by forcing sales, they lose customers with these questionable and potentially unethical practices back in the “repair workshop”. Very frustrating and pointless to discuss what you can’t see done on your car. My car was totally fine for a week being driven daily with only “check engine” sign, and a minute after I leave their dealership headed to another repair shop it dies on me. I hope their Customer Relations agent read this and investigate manipulating input values using the Techstream device to disable supply to such critical pumps and risk customers safety just to force them replace components and say “we told you so”. Think twice before getting repair done here, folks. More
by Jamal A.
June 03, 2025
Our experience at Findlay Toyota was fantastic. The dealership is large and well-stocked, so you’re likely to find exactly what you’re looking for. We had the pleasure of working with Beatrix, and The dealership is large and well-stocked, so you’re likely to find exactly what you’re looking for. We had the pleasure of working with Beatrix, and she made the entire process of buying our new RAV4 Hybrid incredibly easy. From the beginning, Beatrix took the time to show us different models and really listened to what we needed in a car. She was kind, patient, and truly committed to helping us find the best value. It was clear she has a genuine love for cars, which made the experience even more enjoyable since we could connect over that shared passion. More
by Etran006
Employees Worked With
June 02, 2025
Pat Huynn and the finance department were really nice and patience with us while making a decision when we purchase the car. Thank you. patience with us while making a decision when we purchase the car. Thank you. More
by SUSANA89147
