Findlay Toyota

I have a 2001 TOYOTA CAMRY with 213,000 miles on it. FINDLAY TOYOTA'S EXCELLENT SERVICE DEPARTMENT KEEPS MY CAR RUNNING LIKE A BRAND NEW TOYOTA. FINDLAY'S SERVICE DEPARTMENT RECENTLY COMPLETED MY 213,00 FINDLAY TOYOTA'S EXCELLENT SERVICE DEPARTMENT KEEPS MY CAR RUNNING LIKE A BRAND NEW TOYOTA. FINDLAY'S SERVICE DEPARTMENT RECENTLY COMPLETED MY 213,000 MILE INSPECTION/ MAINTENANCE. I NEED TO EMPHASIZE THAT MY CAR RUNS LIKE A BRAND NEW CAMRY BECAUSE SINCE MY FIRST INSPECTION/MAINTENANCE, I ALWAYS HAVE GOTTEN THE MAINTENANCE AND REPAIRS SUGGESTED BY THE SERVICE DEPARTMENT. THAT'S THE KEY TO KEEPING MY 2001 CAMRY RUNNING LIKE A BRAND NEW TOYOTA CAMRY. More

I had a fantastic experience with Brenden Bush. Facility nice and clean. Wait time was okay. Facility nice and clean. Wait time was okay. More

He has been really helpful and pays attention to our needs. Thanks for all that you did! needs. Thanks for all that you did! More

JP and Michael are fantastic. Took care of everything in a timely manner. Superb customer service, friendly and helpful!! Thanks guys!! Took care of everything in a timely manner. Superb customer service, friendly and helpful!! Thanks guys!! More

Findlay Toyota always has a welcoming atmosphere. You can’t go wrong with the complimentary variety of coffee‘s either! Tommy was a great help in my lease to purchasing process of my car. A super fri You can’t go wrong with the complimentary variety of coffee‘s either! Tommy was a great help in my lease to purchasing process of my car. A super friendly individual who’ll do his best and work his hardest to make sure you’re taken care of! I would recommend him to anyone looking for their new dream car at Findlay Toyota. Thank you Tommy! More

FOUR hours for a 10,000 mile check up. They told me on the phone that it should take about an hour when I made the appointment. The service writer told me that it should take me no longe They told me on the phone that it should take about an hour when I made the appointment. The service writer told me that it should take me no longer than 90 minutes. Three hours in, I had to go ask about the status of the car. Service writer told me that it would be at least another hour. Did he come to the waiting area to tell me that it would be late? Did it at least call of text? The answer is "no" to both. During my inquiry about the delay, I was told that I could bring it back another time. I was born at night, but not last night: that's just a way of transferring the responsibility of the dealership to the customer. Not going to fall for that old trick. When I asked to speak to the Service Manager a guy who "claimed" to be the Service Manager told me that there was nothing he could do, and implied that this was MY problem. Found out the next day during a phone call - that was clearly generated from a complaint to Toyota corporate - that the guy I was talking to wasn't a Manager at all, just some xxxxxxx that works there. The whole day could have been salvaged with simple, proper, honest communication. But they chose to do the absolute opposite. I should have made a scene at the place, maybe I would have been treated better. However, I cannot assume that they are going to change anything unless management decides to take the time to do proper training in customer service. I should also mention that they didn't even vacuum the car, when I was supposed to get a free wash. More

Amazing customer service and personnel! Best dealership in the Las Vegas. Beatrix is the best!! Best dealership in the Las Vegas. Beatrix is the best!! More

Worse costumer service, lie to customer, very unprofessional, over price vehicles that's Mr. Rodriguez unprofessional, over price vehicles that's Mr. Rodriguez More

Emilio Sepulveda was my service consultant for my first Green Service on my vehicle. He was very courteous and thorough in the explanation of what was done. I arrived on time for my appointment, was immedi Green Service on my vehicle. He was very courteous and thorough in the explanation of what was done. I arrived on time for my appointment, was immediately checked in and waited in the lounge area for a brief period with a cup of delicious coffee. Everyone was very helpful. I definitely would recommend this dealership for purchasing a Toyota vehicle. Respectfully submitted. More

My purchase was stress-free and efficient thanks to Beatrix. She very easy going, helpful and very professional. I recommend her 100%. Beatrix. She very easy going, helpful and very professional. I recommend her 100%. More