Findlay Toyota

Jason was very professional during my service appointment at Findlay. The lounge was comfortable and I appreciated the coffee/cocoa selections. Next time , I’ll take the offered shuttle as I ended up being t at Findlay. The lounge was comfortable and I appreciated the coffee/cocoa selections. Next time , I’ll take the offered shuttle as I ended up being there for 3 hours as additional work was needed. More

Phil Crabtree is always very helpful and professional. He always takes good care of us. He always takes good care of us. More

I have never had a bad experience here for my maintenance. Even though I've only done oil changes. I like how they take photos of what they find. It is more expensive than other places but I've h maintenance. Even though I've only done oil changes. I like how they take photos of what they find. It is more expensive than other places but I've had bad experiences at other places. I wish it was faster especially because everyone has an appointment time. That portion seems to be poorly managed. It was 2.5 hours for my last oil change on a Saturday. They do offer Uber service though... More

Way too expensive! !!! If you want to rob someone, next time just use a gun! !!! If you want to rob someone, next time just use a gun! More

Very good experience. My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my se My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my service request. More

Very good experience. My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my se My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my service request. More

Service was efficient with a shorter wait time than expected. Communication via text was good and timely. expected. Communication via text was good and timely. More

Thank you for amazing service and support from Findlay Toyota! The service department was closed when I pulled into the service bay with my damaged Toyota ChR from an accident I was in trying to avoid hi Toyota! The service department was closed when I pulled into the service bay with my damaged Toyota ChR from an accident I was in trying to avoid hitting a cat! But the gentlemen in the area could see how upset I was and directed me what I needed to do. I left my car as they explained. The next day Kyle Rogers called me to let me know I did extensive damage to both my drivers side wheels, rims, etc. I explained to him that I would be paying for the repairs myself since my insurance company made a mistake and only gave me lie ability coverage not the full coverage that I had for 40plus years! He estimated the cost to be around $4000! Of course I needed to have my car repaired so I went ahead with the estimate. I checked around for car rentals because Kyle said it would be $45.00 a car for rental. Kyle called me back within 30 minutes explaining the car rental would be suspended and I would just have to pay to refill the gas tank (which of course I did, plus I cleaned the car making it nice for the next persons usage). Kyle said I would need to come sign papers and get the car rental, we agreed in a time and I had my sister drive me up to the dealership (Kyle did offer a ride from the dealership, but I refused this way I could have a coffee with my sister). Throughout the next four days Kyle would call me on updated with my vehicle and other recommendations that were also needed. I want to say Kyle went over and above with his service and kindness!! I told him his mother would be so proud of him! As a mother myself I would have been so proud of my son helping an old lady as much as Kyle helped me. Because of Kyle I will return for regular maintenance and car needs for my CHR, and have even talked about adding another vehicle in the next two years! Thank you to all the mechanics who work on my vehicle it ran so smoothly on my way home! I was going to originally purchase new tires in February (I have been putting it off for one year) but thrilled with my new tires (again Kyle suggested these tires). Thanks to the mechanics they were balanced perfectly! I am so grateful to everyone who helped me in my time of need with my 2018 Toyota CHR! I look forward to recommending Findlay Toyota to all my family and friends! My Sincere Appreciation, Annette G Stone Henderson , NV More

Quick and reliable. uber driver was outstanding. Car was clean and fresh. Air freshener was great uber driver was outstanding. Car was clean and fresh. Air freshener was great More

Our service advisor Vince is outstanding. Really ensured everything was done perfectly and explained the entire process. Bravo Zulu!! Really ensured everything was done perfectly and explained the entire process. Bravo Zulu!! More