Findlay Toyota

Reliably prompt, efficient and courteous. The staff is professional and client-focused. My car was done in about 2 hours. The staff is professional and client-focused. My car was done in about 2 hours. More

Emilio was very professional , took care the car’s problems, great service!!! I will recommend Toyota to all my friends problems, great service!!! I will recommend Toyota to all my friends More

The customer waiting space is always kept neat and clean and is a comfortable environment and is a comfortable environment More

Kyle did a fantastic job explaining the invoice and service. It was a joy talking to him about cars in general. The team outside receiving the vehicles were awesome as well. Overall, the whole place service. It was a joy talking to him about cars in general. The team outside receiving the vehicles were awesome as well. Overall, the whole place was friendly. More

Quick and helpful! !! They told me what was going on and helped me avoid problems in the future! !! They told me what was going on and helped me avoid problems in the future! More

Will Collier has provided excellent service for our five Toyota vehicles since 2019. Always on time with his service time estimates and notifies us when any additional work is needed. Also helped answer q Toyota vehicles since 2019. Always on time with his service time estimates and notifies us when any additional work is needed. Also helped answer questions on all the new electronic features in our newest Toyota vehicles. More

I’ve had mixed experiences with this service department in the past, but this visit was much better thanks to Romero. He was professional, attentive, and kept me informed throughout the process. Romero met in the past, but this visit was much better thanks to Romero. He was professional, attentive, and kept me informed throughout the process. Romero met my expectations and made the experience a positive one. More

You lost me as a customer. I have been a Findlay customer since 2010, where I have facilitated approximately three different car purchases or leases. I have twin boys turning 1 I have been a Findlay customer since 2010, where I have facilitated approximately three different car purchases or leases. I have twin boys turning 18 this year and will need cars for them as well. During this time I’ve seen your service rates get higher and more ridiculous.. last year I brought the car in to replace some door strip molding and was given some insane number plus 2 hours of labor, to which I just said no thank you and left . This last service was my final straw. My 2008 Toyota scion has been serviced through you since the beginning, but it no longer makes financial sense for me to bring this car to you. I needed reliable yet off market prices which I can get elsewhere and with much less difficulty. I had to unsafely drive my car (with failed brakes) off of your lot before any real “deal” was offered in service pricing. I was still charged a diagnostic fee and a service fee that I was not fully in compliance with, as I had said, please tell me what is going to be done beforehand. I never received a call and finally I called the following day at 3 PM. We are in a day and age where people have access to pricing and realistic numbers. Done are the days gratuitous labor charges and marked up part pricing. Info is too accessible with AI and customers are tired of feeling screwed. The quote that I was being given was not a deal by any means, even though it was being spun as one. So it should mean something when a customer says this in plain English to the customer service rep…Especially one who has been coming to you for over 16 years. More

I missed the time frame to pick my vehical up from service. Not only did my service guy help me get my vehicle after hours he stayed after he got off to make sure i was taken care of. service. Not only did my service guy help me get my vehicle after hours he stayed after he got off to make sure i was taken care of. More

Amazing Service like always get place to get your car service done . Thank you for taking good care of me . service done . Thank you for taking good care of me . More