2,236 Reviews of Findlay Toyota - Service Center
Chad Scott the service writer was very helpful. Very professional. I have to say I am irritated at the price of my spark plugs $503.00. I was expecting to pay a total of $500 instead, $500 was a Very professional. I have to say I am irritated at the price of my spark plugs $503.00. I was expecting to pay a total of $500 instead, $500 was a down payment to the total bill. If you have a Venza, (of course it is the only model that they laid out the engine so that they have to pull out half of it to replace the spark plugs) expect that at 90K miles. Other than that it was an ok experience More
Did not appreciate the attempt to upsell. ..never happened before at my FREE new vehicle servicing. Could not print a receipt of the services performed as the printer was down? ..never happened before at my FREE new vehicle servicing. Could not print a receipt of the services performed as the printer was down? More
I bought a new Camry SE in November 2003 (a 2004) at Findlay Toyota. My wife loved the car, but let me drive it sometimes. My son is still driving it and she has an Avalon. I still use my mom's (RIP) 20 Findlay Toyota. My wife loved the car, but let me drive it sometimes. My son is still driving it and she has an Avalon. I still use my mom's (RIP) 2000 Camry for economy around town so I don't have to drive my pickup. My advise, get a Toyota and get it serviced at Findlay. Zach will take care you. More
Gerard was very helpful and informed me of all the work that would be done regarding my 20000 maintenance. He also explained to me that my suv has a recall which they didn't have the part in, but will noti that would be done regarding my 20000 maintenance. He also explained to me that my suv has a recall which they didn't have the part in, but will notify me once it is in. The wait was about 90 minutes which was his approximate. My suv is nice and tight now as far as the drive. More
Had my car serviced ,Would like to commend Mr Brian Short for his expertise recommendation on servicing my car would highly recommend Findlay Toyota for his expertise recommendation on servicing my car would highly recommend Findlay Toyota More
Good service. Usual rep was not available but I was taken care of quickly. Repair was completed ahead of schedule and at a lower cost than originally estimated. Usual rep was not available but I was taken care of quickly. Repair was completed ahead of schedule and at a lower cost than originally estimated. More
Have always had excellent service. I trust that my vehicle is serviced and safe. I value the honesty of the service department, specifically, Zach Fitzwater. He is always accommodat I trust that my vehicle is serviced and safe. I value the honesty of the service department, specifically, Zach Fitzwater. He is always accommodating and just a good, honest, easygoing guy. Also, the dealership has one of the most comfortable lobbies with like a little convenience store for drinks and snacks. Highly recommend!! More
I have dealt with Findley Toyota in Henderson on several occasions. I have purchased two vehicles from them. Both times it was a pleasant experience. Most recently I took my Highlander into their shop for a occasions. I have purchased two vehicles from them. Both times it was a pleasant experience. Most recently I took my Highlander into their shop for a trouble light coming on. They swiftly took care of it for a very reasonable price because it was not covered under the warranty. No pressure to upsell services to me. I used to dread shopping for a new vehicle because it has been my past experience that salespeople are usually like vultures. As soon as you wonder onto their lot, they are laser-focused on selling you something whether you want it or not. If not, they treat you like you must be stupid. This has never been the case at Findley Toyota in Henderson. If you go there look up Sam, he was great to work with and a very nice guy. Even after I bought and paid for my vehicle, he said to call him if I ever needed any help from him. So, I did when I was having trouble getting it registered and he did indeed help me. When I took my car in for service Sam recognized me (two years later) and came over to talk with me. Again, offering his services if I needed any help with anything and asked if the service Dept was treating me right. Not to mention that Toyotas are very reliable vehicles if you take care of them. More