Findlay Toyota - Service Center

Service was great. Maverick was super kind and got me out of there before the estimated time frame. So less than two hours. Maverick was super kind and got me out of there before the estimated time frame. So less than two hours. More

The coffee and other beverage options while waiting for service are always refreshing. The customer service is on point and the estimates for time of service seem to be accurate. service are always refreshing. The customer service is on point and the estimates for time of service seem to be accurate. More

Well, my wife called down there six different times about our windshield that got cracked and we paid $75 to replace it. I told him I had the insurance for that. They told me I didn’t. I got the manager at S our windshield that got cracked and we paid $75 to replace it. I told him I had the insurance for that. They told me I didn’t. I got the manager at Service. He told me I didn’t have it and I had to go check myself, when I bought the car insurance I bought my wife’s been down there three times so I finally had to go down there and figure it out. I went to the first desk. They told me it was the service problem. I got involved with my sales guy, he got the service manager involved. The service manager told me I didn’t have the insurance and I needed to go find , the finance manager and see what insurance I had he looked at right up printed it out and highlighted it for me. I took it back to the service manager and they look shocked and they finally reimburse my $75 but I shouldn’t have to do this kind of footwork for your guises business. If the finance manager has a computer then why in the xxxx don’t the service people have it in their computer , it’s sickens me. I didn’t have to lift a hand of foot or run around and do anything when I bought the car now that the car been bought it’s like you give a xxxx about me or anyone else I’ve sent four or five people there and if this is the service you guys are given and giving people the runaround then I don’t wanna send anybody there anymore , I’d like to hear feedback if I don’t get feedback I’m gonna come down there and talk to somebody cause I wasn’t not happy at all. They treated my wife me or anyone in there. I hope you understand this is a sucky review because this sucked. More

I'm so happy with Findlay Toyota. Everything about my experience was great. They have a customer for life. Everything about my experience was great. They have a customer for life. More

The coffee is great and the waiting area is comfortable but not being able to change channels on the TV is frustrating. Watching TLC is not my idea of entertainment but not being able to change channels on the TV is frustrating. Watching TLC is not my idea of entertainment More

Toyota and your team are Amazing. They never let me down. I applaud them. Keep the good work up 👏 They never let me down. I applaud them. Keep the good work up 👏 More

The work was done early and had us back on the road quickly. Very comfortable waiting area. quickly. Very comfortable waiting area. More

Today was my first visit to Findlay Toyota. Prices were good and service was great. Recommend Zach! I will be bringing both car and truck here for service and repairs. Prices were good and service was great. Recommend Zach! I will be bringing both car and truck here for service and repairs. More

Great service, easily accommodated and kept me up to date every step of the way. every step of the way. More

They did really good on what was promised. They took care of all my concerns. They took care of all my concerns. More