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2,601 Reviews of Findlay Toyota - Service Center
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August 22, 2019
Great Experience! The service department of Findlay Toyota in Henderson, NV has to be the hardest working and most helpful service department in the country. All of th The service department of Findlay Toyota in Henderson, NV has to be the hardest working and most helpful service department in the country. All of the service advisors I’ve worked with have been very genuine and helpful rather than just trying to sell me on something and I appreciate that a lot. More
by Patrick9410
August 22, 2019
Great I have been bringing my car to Findlay Toyota for many years I get great service my car is always taken care of correctly. I always ask for Phil Cra I have been bringing my car to Findlay Toyota for many years I get great service my car is always taken care of correctly. I always ask for Phil Crabtree. He’s very helpful knowing the service that is due on my car He knows his job and does it extremely well More
by Mammer72
Employees Worked With
Phil Crabtree
February 20, 2018
Service Department was great Could not be more happy with my experience at Findlay Toyota. Service, price, and time spent at the dealership was good. Very professional. Got in an Could not be more happy with my experience at Findlay Toyota. Service, price, and time spent at the dealership was good. Very professional. Got in and out in less then an hour. Highly recommend the service department More
by Dan Quam
Employees Worked With
unknown
February 12, 2018
THANK YOU ANTWAUN! What a wonderful experience. Came in for service and hoping to trade in, left in a brand new car at a fair price. Antwaun was absolutely amazing, so h What a wonderful experience. Came in for service and hoping to trade in, left in a brand new car at a fair price. Antwaun was absolutely amazing, so helpful, answered all of our questions and spent so much time with us. We will recommend him to everyone in the market for a new car vehicle! More
by NSL
Employees Worked With
February 02, 2018
Joseph My sales rep was Joseph and he is patient kind and very helpful. I love Toyota I've been going there for a couple years now and everyone is very help My sales rep was Joseph and he is patient kind and very helpful. I love Toyota I've been going there for a couple years now and everyone is very helpful. Great service love Toyota. More
by Kemo
Employees Worked With
Joseph Watkins
February 01, 2018
My Rav 4 Joe was very patient and understood all of my concerns to the 'T'. He answered every question in detail and went to great lengths to make sure everyth Joe was very patient and understood all of my concerns to the 'T'. He answered every question in detail and went to great lengths to make sure everything in the deal was known and accounted for. The dealership is very accomodating and everyone was very nice. Toyota Findlay is a dealership always worth coming back for and reccommending. More
by Catherine Igasan
December 19, 2017
Great experience as always! I came to the Findlay Toyota for a new car maintenance and John Estrella assist me on all my needs about my new car. I recommend his services to anyon I came to the Findlay Toyota for a new car maintenance and John Estrella assist me on all my needs about my new car. I recommend his services to anyone who wants to buy a new car! Thanks for all your help Jonhn Estrella! More
by Colocho29
Employees Worked With
November 07, 2017
Liars Had vibrations through steering wheel during hard braking in a turn they told me warped rotors which would make sense but it only had 8000 miles on tr Had vibrations through steering wheel during hard braking in a turn they told me warped rotors which would make sense but it only had 8000 miles on truck. So they said they turned the rotors . Upon inspection they hadn't but swore they had. Anyone who has rotors turned knows what they look like. The only good thing is the work they didnt do wasnt out of pocket. NO JOKE. More
by Mr unhappy
Employees Worked With
Chelse
October 29, 2017
Great Service I highly recommend this dealership. I have all my maintenance done here. One of the salesmen, Toby schedules all my appointments for me. Great experie I highly recommend this dealership. I have all my maintenance done here. One of the salesmen, Toby schedules all my appointments for me. Great experience! More
by TacomaTaco
Employees Worked With
Toby Carrasco
September 11, 2017
Fluctuating Prices I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I hav I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I have always tried to use a TOYOTA coupon when available and my service goes down to about $60. I have notice though, that the service price fluctuates depending on the service writer. Sometimes it's as the coupon state's ($56.95 including all shop fees, plus tax) , which comes out to a little under $60 dollars. Most times, I don't bother with a dollar or so either way, but this last visit I decided to question it. Here's the way my invoice read: LABOR AMOUNT 24.52 PARTS AMOUNT 55.43 GAS,OIL LUBE 0.00 SUBLET AMOUNT 0.00 MISC. CHARGES 5.13 TOTAL CHARGES 85.08 LESS INSURANCE 23.00 (Whats this ?, I don't have insurance, so I guess my original charge was $85.05) SALES TAX 4.99 Total 67.07 ...and here's what Thomas Rayl, Service Director, said about the charged amount, " I don't see anything wrong with this invoice, it is fine". I attempted to contact Findlay Toyota Management regarding this issue meeting with negative results.....When going to this dealer always ask for the "OUT THE DOOR PRICE" before agreeing to the service.... More
by sad customer
Employees Worked With
Thomas Rayl, John Barr
