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Findlay Toyota - Service Center

Henderson, NV

4.6
2,379 Reviews
Call Service Center (702) 566-2573

2,379 Reviews of Findlay Toyota - Service Center

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March 03, 2025

Emilio is an excellent representative always spot on with his service, personality and care for his customers More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

Debbie, Thank you for feedback and mentioning Emilio's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 03, 2025

Uber ride, Kyle, James, veteran's discount, and coffee were great, but shouldn't have to wait two hours to find out running behind, so will take much longer than expected. More

by Neyeful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boykin
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Mar 04, 2025 -

Findlay Toyota responded

Neyeful, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.

March 03, 2025

Absolutely amazing customer service that’s what keeps me coming back!!! Xavier was very knowledgeable and very professional More

by EDIRK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

Edirk25 Thank you for feedback and mentioning Xavier's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 02, 2025

Ricardo was professional, friendly, and he was able to get my service done quickly. Thanks! More

by KARRI.HOLYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Eric was a total pro, super personable, and got me in and out of the maintenance shop quickly. Couldnt recommend him enough. More

by EDDIESOLIS1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
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Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

I always deal with Matt Stanley not the guy you have on this survey.Matt is great and always so helpful. More

by ISSY128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mckenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback and for mentioning Matt Standley’s name . We're glad to know that you had a 4 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Excellent service both on the phone and in person I was very impressed with all the staff More

by Winn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. More

by tblvtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Snowden
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Mar 04, 2025 -

Findlay Toyota responded

tblvtt, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 02, 2025

Great service—prompt with detailed notification regarding identified issues. This is a busy location but they’ve always been able to provide me service without delay. More

by JDSBVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Findlay Toyota responded

JDSBVT, Thank you for your 5 star review. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 02, 2025

Matt Stanley solved my 2 issues. This was done fast and no expense to me. I appreciate him and I like this dealership. Car Wash does need to be looked at again. It was always nice to More

by DAVEIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Findlay Toyota responded

Davei1. Thank you for leaving your 5 star review and for mentioning how Matt Stanley resolved your vehicles issues. We appreciate your loyalty and look forward to seeing you again soon.

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