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Findlay Toyota - Service Center

Henderson, NV

4.6
2,339 Reviews

2,339 Reviews of Findlay Toyota - Service Center

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February 09, 2025

Very nice friendly clean place to do business with. At a pretty fair price. Have bought three cars from them More

by SHERYL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Sheryl4, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

Kevin my service advisor was great and very helpful. The price to service my car was very affordable. More

by CUBSWIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hanrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

CUBSWIN28, Thank you for mentioning Kevin's name in your review! He'll be delighted to know his efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 09, 2025

Fair price and great help. Always trust Findley to not try to gouge me on price More

by PAT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Pat53, Thank you for your feedback. We value you as our customer and We’re happy to see that you had a 5-Star experience.

February 09, 2025

Great customer service, I have not had any issues when it comes to servicing my vehicle and communication. I’m very pleased with the staff and Jason. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Ortiz
Feb 10, 2025 -

Findlay Toyota responded

None23, Thank you for mentioning Jason's name in your review! They’ll be delighted to know their efforts made your experience special.

February 09, 2025

I lost the first review I had typed. Service department was excellent. I waited the the car, wait time was reasonable, communication with service department was also excellent. I drive p More

by n_mendoza99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Findlay Toyota responded

n_mendoza99, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

Jordan has grown to be an excellent service advisor. Glad he is our service advisor. More

by EDLICON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Findlay Toyota responded

Edlicon, Thank you for feedback and mentioning Jordan Santos in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

February 09, 2025

The service was excellent. My salesman Hugo was awesome. He was knowledgeable about Toyota products and answered all my questions thoroughly. He was not pushy and was understan More

by LATRICIAS3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yiran Wang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Romero, Brandon Day, 5 stars
Feb 11, 2025 -

Findlay Toyota responded

Latricias3, We’re happy to see that your sales person Hugo helped you achieve a 5-Star experience . Your satisfaction is our top priority, and we look forward to seeing you again in the future.

February 08, 2025

Had to wait over two hours for routine service. My 2018 Highlander has about 13500 miles on the odometer, and this service department informed me that the constant velocity covers -CV boots -needed More

by JDESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Snowden
February 06, 2025

Issues with my vehicle was not resolved and mechanic could not find source for leak. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Findlay Toyota responded

Hello John, We are sorry to hear that your vehicle service issues have not been resolved. My name is Kelly Thomas, I am the Customer Service Specialist here at Findlay Toyota. Id like to hear more about your service experience. If you could please email me or call at your earliest convenience, I would love to see what I can do to help resolve this matter. My email : Kellyt@findlayauto.com or my direct line is 702 566 2582. Thank you and I look forward hearing from you soon.

February 05, 2025

Kyle was so great. I get nervous every time I bring my car in and he made me feel comfortable. He explained everything that I felt comfortable doing all the services. B More

by Jordan_aldrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Findlay Toyota responded

Jordan, We’re happy to see that you had a 5-Star experience. Thank you for mentioning Kyle's name , I'm sure he will be glad to know he exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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