First Hyundai

Dave Sacco was awesome! Dave Sacco was terrific. He was patient, informative, down to earth and best of all, there was no pressure. I would definitely recommend First Hyund Dave Sacco was terrific. He was patient, informative, down to earth and best of all, there was no pressure. I would definitely recommend First Hyundai. More

Great Service From Lisa Great Customer Service from Lisa I go to this service center just because she always takes good care of me Other dealerships are closer to my house Great Customer Service from Lisa I go to this service center just because she always takes good care of me Other dealerships are closer to my house bit I always receive Great Service I will always go to this dealership!!! More

Overall Good Experience I’d love more than anything to give this dealership a 5 star review. The entire process from test driving to finalizing the loan was great. Our sales I’d love more than anything to give this dealership a 5 star review. The entire process from test driving to finalizing the loan was great. Our sales person Mark advocated for us and got us in the car we drove two hours to buy (certified pre-owned 2017 Santa Fe). We were first attracted to First Hyundai because of their extensive certified pre-owned inventory. Needless to say we traveled quite a distance. The drive was worth it when we drove away (the same day - even though it was a Sunday) with our certified Santa Fe. It was busy at the dealership as it was President’s Day weekend, but we were well taken care of from start to finish. The reason I only gave a three star review was because the dealerships follow through was not great. Since we traveled so far and I purchased the vehicle on a Sunday, the dealership was going to send the registration overnight to me once it came in. Unfortunately, the person who handles the mail in the office never paid the postage. So... needless to say the registration was supposed to arrive on a Saturday at the latest, but since the postage wasn’t paid the package went to the post office in the next town instead of being delivered to my mailbox. Since I live in a rural location we then had to wait until Monday to pick it up and pay for the postage. This required me to take time off from work to complete the inspection, which was now also a day late by law. Long story short, if the postage was paid or if the dealership simply didn’t promise that they could mail it to me on time, I would have either had the registration or made the trip to the dealership to get it. Hindsight, it would have been worth the trip. I’ll be going back this weekend for my first oil change, and to program a second key (that wasn’t available at the time I purchased the vehicle, but was promised to me). I’ve also discovered that the AC does not work so they’ll be taking a look at that too. My hope is we receive the service we did at the beginning of our car buying experience at the dealership and the service department staff are as good as Mark and Rod were. More

Great experience Overall a great experience! Didn’t feel pressured by the sales representative. The transaction was quick and hassle free. Knowledgeable and friendly Overall a great experience! Didn’t feel pressured by the sales representative. The transaction was quick and hassle free. Knowledgeable and friendly individuals. We would recommend. More

Service Dept Lisa Anderson is the best. She us the reason I am so comfortable with this service department, very knowledgeable and keeps me informed. She deserves Lisa Anderson is the best. She us the reason I am so comfortable with this service department, very knowledgeable and keeps me informed. She deserves flowers everyday. More

In search of a Kona This dealer had the vehicle I wanted, in the configuration I wanted. The whole process was relaxed and professional. I was very satisfied with my pu This dealer had the vehicle I wanted, in the configuration I wanted. The whole process was relaxed and professional. I was very satisfied with my purchase. More

Oil change If lisa didn't help me each time I visit I probably wouldn't come as much she's great and actually makes me feel welcome If lisa didn't help me each time I visit I probably wouldn't come as much she's great and actually makes me feel welcome More

Brake job Great service friendly and competent. Answer all my questions . Went beyond my expectations. What else can I add. I don’t need a 25 word minimum Great service friendly and competent. Answer all my questions . Went beyond my expectations. What else can I add. I don’t need a 25 word minimum More

Start to Finish = Excellent! Dave was a consummate professional. He answered all my questions, and made sure I had the best car for me. I never felt rushed or pressured. A+++ rat Dave was a consummate professional. He answered all my questions, and made sure I had the best car for me. I never felt rushed or pressured. A+++ rating for sure!! More