First Hyundai

What a let down. The entire staff there is corrupt. We somehow got paired with the biggest xxxxx. salesman that gives a horrible name and reputation to that profession; James Clanton. This guy will promi somehow got paired with the biggest xxxxx. salesman that gives a horrible name and reputation to that profession; James Clanton. This guy will promise you anything to get your money, then he does great at avoiding you. Delivered a vehicle that was not what we had paid for, and never made it right. After numerous requests, not only himself but also the rest of the staff avoided us. I'm surprised that guy has made it as far in life as he has in the automotive industry, as he clearly lacks professionalism and customer relation skills. Do yourself a favor, and take your money and business somewhere else. This place isn't worth the frustration. Bunch of incompetent thieves. Horrible experience. The worst car buying experience ever. More

DO NOT GO HERE had my Santa FE, blown engine after recall, took 7 weeks to get vehicle back, had 2 days, leaking oil and transmission fluid, LOONER VEHICLES NOT SANITIZED!!! Aweful experience... recall, took 7 weeks to get vehicle back, had 2 days, leaking oil and transmission fluid, LOONER VEHICLES NOT SANITIZED!!! Aweful experience... More

Be careful when you finance through them and they offer the automatic payments! I’ve been getting letters and emails saying my payments are late or returned insufficient funds! It comes directly out of m the automatic payments! I’ve been getting letters and emails saying my payments are late or returned insufficient funds! It comes directly out of my checking account. I haven’t missed a single payment. I try calling Hyundai finance and they say I have to call the dealership because it’s done through a third party... ummm what?? I set it up at YOUR DEALERSHIP! Call the dealership and no one answers, leave a message, no one returns the call! So here I am making my car payments yet I’m being told my payments are being returned!! Total xx. I am very disappointed!!! More

Working with Marcus was a breath of fresh air. Totally the opposite of the often stressful, unpleasant, and pressure-filled car buying experience. He was knowledgeable, helpful, and friendly, but not push the opposite of the often stressful, unpleasant, and pressure-filled car buying experience. He was knowledgeable, helpful, and friendly, but not pushy at all. I didn’t feel like he was playing games or using tactics on me, but rather was trying to help me and meet my needs. He did, and he got my business. I also appreciated that he was very responsive to me regarding some of the details post-sale like inspection, registration, etc. in my experience that is not always the case, and I appreciated that Marcus had time for me even after the deal was done. Could not recommend more . . . Dealers would be well-served to have more salespeople like Marcus. More

Everything was great from start to finish - awesome service, professional & helpful. Would recommend to anyone looking to buy a car, especially for a first time buyer! :) Thanks Mark! service, professional & helpful. Would recommend to anyone looking to buy a car, especially for a first time buyer! :) Thanks Mark! More

This is my second time working with First Hyundai and Mark Calzo. Both times my experience has been great, and Mark is a very nice and easy salesman to work with. Mark Calzo. Both times my experience has been great, and Mark is a very nice and easy salesman to work with. More

This place is an absolute joke and have the audacity to brag about their 5 star reviews...HAHAHAA! Worst customer service I have ever experienced. I have literally called the dealership 7 times in 4 months brag about their 5 star reviews...HAHAHAA! Worst customer service I have ever experienced. I have literally called the dealership 7 times in 4 months because we STILL have not received the registration for our vehicle. 4 MONTHS! I Left 3 messages and 2 texts for salesman James Clanton (told me a week ago that he'd "call me back in 10 minutes") and another 2 messages left with the extremely unfriendly receptionist and never received a call back. Also, in the middle of our vehicle negotiations, James took not one but two personal phone calls. How professional! They called us 3 times a week when the lease was almost up but after we bought the car and they got out money, that's when the customer service ended. Save yourself the aggravation and lack of customer service and shop elsewhere! More

Mark was an absolute gem! He came in after another salesman and still provided me excellent service! Got everything done so quick and was excellent to communicate with! salesman and still provided me excellent service! Got everything done so quick and was excellent to communicate with! More

If service after the sale is important to you, do not buy from this dealership! I drove from Maine to purchase a used vehicle. All I asked was for it to be detailed because it smelled like smoke and had scra from this dealership! I drove from Maine to purchase a used vehicle. All I asked was for it to be detailed because it smelled like smoke and had scratches that needed to be buffed out. The salesman, Chris Young, said he would make sure that happened. The vehicle was not delivered to me for almost a month and it had not been detailed at all! Plus, there was a scrape on the bumper that was not there when I bought the car. I let Chris know and he said he would make it right. He didn't . He said he would overnight touch up paint to me, which I never got. I also asked to be reimbursed the $200 that I had to pay to get the car detailed, since I specifically asked for that to be done. He refused and has not reached out to me since. Following through could have given them a satisfied customer, but only the sale was important, not the service after. More

Great guy. Very friend and welcoming. Remembers my name.Took his time, and gave me the deal i was looking for. Very helpful,give this guy a promotion. name.Took his time, and gave me the deal i was looking for. Very helpful,give this guy a promotion. More