First Hyundai

Employees do not communicate well Salesperson told me that financing did not affect the price of the car. Finance guy told me the exact opposite. It's still unclear what the price was Salesperson told me that financing did not affect the price of the car. Finance guy told me the exact opposite. It's still unclear what the price was based on. Finance person kept us waiting for well over an hour. Finance person requested additional information (insurance, etc) and provided an email address to send info to. Information was sent promptly to him, but I never received a reply email confirming receipt. The salesperson texted me to get the information, when I texted back, he did not confirm that he received the information. Car was not ready to pick up for over a week after purchase. Salesperson told me that I could only pick up the car when he was working as there was a bunch of paperwork to sign and review. In fact, the actual transfer took 5 minutes, required no signature, and could have been easily done by any staff person. Overall this was a frustrating experience. More

Very professional Was very professional and attentive. John was friendly and worked with me to make sure i got everything i was looking for, for a good price. Was very professional and attentive. John was friendly and worked with me to make sure i got everything i was looking for, for a good price. More

Purchased used vehicle I was referred to the dealership to purchase a vehicle. I spoke with someone initially to discuss my situation and had a good rapport built. I worked I was referred to the dealership to purchase a vehicle. I spoke with someone initially to discuss my situation and had a good rapport built. I worked with Jamil in the dealership and was treated very well. My only issue I was sold a vehicle that did not have a title in the dealership. This created an issue with my registering my vehicle (in RI it is with 72 hours, although I was told 7 days). The title took well over 7 days to get here making it an issue for driving and had to get an updated bill of sale so I could drive legally. The registration and inspection was all taken care of however, the title issue was a big issue for me. More

Vehicle replacement Needed a new vehicle. I was already upside down on my vehicle and it needed. Major repair. Went to first hyundai and got a pre owned car that would be Needed a new vehicle. I was already upside down on my vehicle and it needed. Major repair. Went to first hyundai and got a pre owned car that would be good on gas and not cost me too much per month as i would be rolling over my current loan. Things are going well, they took care of me. More

no title I'm not in school or work write your own paragraph, no,no,no,no,no,no,no,no,no,no,no,no,no,no,no,no, now I'm getting irritated, you want feed back get I'm not in school or work write your own paragraph, no,no,no,no,no,no,no,no,no,no,no,no,no,no,no,no, now I'm getting irritated, you want feed back get rid of this stupid block More

Anthony was rude, smug, condescending and incompetent. This was the worst experience that I've ever had at a car dealership. The sales manager, was rude. The internet sales department overpromises and und This was the worst experience that I've ever had at a car dealership. The sales manager, was rude. The internet sales department overpromises and underdelivers. They told me the car I was looking for was ready for delivery. I arrived, they pulled up the wrong car (Took 50 Minutes to get the car). The could care less about my concerns and they just bragged about how many cars they sold. I emailed the owner and the only reply I received was a call from internet sales trying to sell me a car. This dealership represents all the reasons you don't trust car sales people. I would stay far away. I even thought that by getting the internet sales team to send me an email verifying our deal would help but it didn't. The general manager Anthony just said that there was a miscommunication between internet sales and him. Classic. More

review Overall, I had a good experience at 1st Hyundai. It was very busy when I was there, and so it took longer than I would have hoped; but it is perfectly Overall, I had a good experience at 1st Hyundai. It was very busy when I was there, and so it took longer than I would have hoped; but it is perfectly understandable why this was the case..., More

First Elantra purchase Excellent experience. Leased an Elantra for my daughter. Came in with a good understanding of the car, expected price and timing needed to take deli Excellent experience. Leased an Elantra for my daughter. Came in with a good understanding of the car, expected price and timing needed to take delivery. This was my first ever lease. My salesman, Derek, was great to work with, making the process easy. Did the test drive, quickly came to a fair price. While I had already done my research, he tiuaght me a couple of nice features of the car I did not know. Car was ready for delivery on time. Great overall experience. More

Sonata purchase I had a very good experience with this purchase . Our salesman, Mark, was friendly and informative, but not aggressive, which we appreciated. We are I had a very good experience with this purchase . Our salesman, Mark, was friendly and informative, but not aggressive, which we appreciated. We are very happy with the Sonata also. More

First hyundai Great service by Mark Berman. I would recommend this dealership to friends and family and will be coming back. The transition from my old car into the Great service by Mark Berman. I would recommend this dealership to friends and family and will be coming back. The transition from my old car into the new car was fast and effective with all questions and concerns answered. More