Back

Five Star Chevrolet

Carrollton, TX

4.9
1,461 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,461 reviews

December 08, 2023

Great experience with this dealer, in particular Lloyd my salesman. Always responded to questions and concerns. Always attentive but not annoying. Kept abreast of the process. Could not have asked for any More

by drparklonestar@sbxglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

drparklonestar@sbxglobal.net responded

Verify this review

Dec 09, 2023 -

Five Star Chevrolet responded

Thank you drparklonestar for recommending Lloyd and Five Star Chevrolet. We look forward to helping you fully enjoy your new car. Stop by or call us at 972-389-6700 with questions as they arise. We are here for you! Best regards, Alan Brown, General Manager

December 06, 2023

I really like 5 Star Chevy. They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionis More

by Dennis Botkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Casseles, Jeff Cassels
Dec 07, 2023 -

Five Star Chevrolet responded

Dennis, We are grateful to have you as a Five Star Chevrolet customer. Congratulations on the purchase of your new Malibu Premier! Don't hesitate to stop by or call 972-389-6700 to revisit any of your new car's features. We want to make certain your have fond memories of this car, too. Happy Holidays, Alan Brown, General Manager

November 30, 2023

The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Dec 01, 2023 -

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

November 29, 2023

Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! More

by Kharri6484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Five Star Chevrolet responded

Kharri6484, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolets. Between visits, reach our service staff at 972-389-6700. We are here to share our knowledge and advice. Thank you, Chris Selbach, Service Director

November 28, 2023

Lloyd was super helpful and professional! The process was very quick! Buying a car to me is stressful, but he was patient and answered all of my questions. More

by Nicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Five Star Chevrolet responded

Thank you, Nicky, for recognizing Lloyd and his efforts to get you into a new car at Five Star Chevrolet. Customer service remains a priority and your vehicle questions are always welcome at 972-389-6700. Enjoy your travels and call us with technical or care concerns. Best regards, Alan Brown, General Manager

November 24, 2023

Very accommodating, caring, courteous, kind and always glad to help in any way they can. More

by cherylmg0326
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Five Star Chevrolet responded

Cheryl, At Five Star Chevrolet, we strive to make every customer's experience as seamless and enjoyable as possible. Your trust in us is greatly appreciated, and we are thrilled to have had the opportunity to serve you. Congratulations on your new vehicle, and in the future don't hesitate to contact us at 972-389-6700 with questions. We are here to assist you whenever you require our services. Thank you, Alan Brown, General Manager

November 09, 2023

My experience with this dealership was not good, it was great! My guy was Lloyd Facen. He is a very courteous and professional associate, who took great care in getting me the car I wanted and was happy wi More

by InTheHouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Five Star Chevrolet responded

InTheHouse, At Five Star Chevrolet, we strive to make every customer's experience as seamless and enjoyable as possible. Your trust in us is greatly appreciated, and we look forward to continuing to meet your automotive needs in the future. If you ever have any questions or need assistance with anything related to your vehicle, please do not hesitate to reach out to Lloyd and our team at 972-389-6700. We are always ready to help. Thank you, Alan Brown, General Manager

November 07, 2023

Hassle-free experience, in addition to all questions answered, friendly service throughout dealership from the front door to service department, worthy of all 5 stars!! More

by dsts2891
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Five Star Chevrolet responded

Dsts2891, We value the opportunity to be your auto dealer. Thank you for taking the time to recognize Lloyd, Lee, and Five Star Chevrolet. Customer satisfaction is our goal and we encourage you to stay in touch at 972-389-6700. Enjoy your ride! Best regards, Alan Brown, General Manager

November 07, 2023

Very Helpful they were communicate and honest and had good service and good cars and good people More

by JAKE.ELDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed
Nov 08, 2023 -

Five Star Chevrolet responded

Congratulations, Jake, on your purchase at Five Star Chevrolet. We welcome your vehicle questions at 972-389-6700. Don't hesitate to reach Raed or me when you need our advice. Thank you for your business and review. Sincerely, Alan Brown, General Manager

October 30, 2023

Lloyd made my car buying experience (from another state) seamless. His follow-up and communication were on-point and 5-Star finance team was professional and responsive to all of my requests. I love my new More

by Cori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Five Star Chevrolet responded

Hello Cori, Congratulations on your new Camaro from Five Star Chevrolet. Lloyd is a great source of vehicle knowledge. Don't hesitate to stop by or call 972-389-6700 with any questions. We want to make certain you fully enjoy your car. Thank you for your review! Best regards, Alan Brown, General Manager

...
25
...