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Five Star Chevrolet

Carrollton, TX

4.9
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,469 reviews

May 21, 2021

They are the best of the best in the sales business they keep you lifted up with lots of encouragement without missing a beat what a team More

by margaret.chance11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Diaz
May 22, 2021 -

Five Star Chevrolet responded

Congratulations, margaret.chance11, on your new vehicle from Five Star Chevrolet. George and I want to make owning your new Chevy the very best experience. Please reach either of us at 972-389-6700 for technical or maintenance concerns. Thank you, Ron Daly, Customer Relations Manager

May 22, 2021 -

Five Star Chevrolet responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2021

Amazing service! Jomar was very helpful and made the process of buying a car so smooth and stress less. Jomar was alaways one call away during the process, any questions i had he was their to break it d More

by maribel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Montsanto
May 19, 2021 -

Five Star Chevrolet responded

Maribel, Thank you for taking the time to recognize Jomar and his efforts to help you shop at Five Star Chevrolet. Customer care continues, so don't hesitate to call us with questions at 972-389-6700. We are here to help you fully enjoy your car. Thanks again, Ron Daly, Customer Relations Manager

May 19, 2021 -

Five Star Chevrolet responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

May 16, 2021

Professionals! Very impressed with everyone from our salesman to finance to meeting the GM I’d used cars. Extremely clean! Best deal ever! Straight forward! More

by CEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni, Cecilio Santos
May 16, 2021 -

Five Star Chevrolet responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Sam Pack'S Five Star Chevrolet and we hope to see you again soon! Have a great day.

May 09, 2021

My only experience was with the service dept. But they were totally knowledgeable, courteous, and professional. I was in and out in 20 minutes. Highest recommendations! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Five Star Chevrolet responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 06, 2021

Humbertodid a great job of servicing our Cadillac. He was courteous and very helpful in getting the car inspected. I was shown the free coffee and all was good. More

by rickjones161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
May 07, 2021 -

Five Star Chevrolet responded

Rickjones161, Customer satisfaction and vehicle care are important at Five Star Chevrolet. Humberto is a wealth of information, and we both welcome your calls at 972-389-6700 when you have additional maintenance needs. We will look forward to seeing you again. Thank you, Joe Marchbanks, Service Director

May 05, 2021

The service department did an excellent job of servicing my vehicle. Jeff was very helpful and provided details on what needed to be done and all was completed in a timely manner More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
May 05, 2021 -

Five Star Chevrolet responded

Hello Jodie, Communication and sharing our vehicle knowledge is so important to help our customers understand the care of their vehicle. Thank you for endorsing Jeff and the service center at Five Star Chevrolet. Call when future concerns arise at 972-389-6700. We are here to help! Safe Travels, Joe Marchbanks, Service Director

May 05, 2021

This was the fastest car buying experience I’ve ever had. They had the paperwork and everything waiting for me. Great dealership!Would come back to do business with them. 4773 More

by Adtrott1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Five Star Chevrolet responded

Adtrott1, We are excited to have the opportunity to help with your vehicle needs at Five Star Chevrolet. Any time we can answer your automotive questions, give us a call at 972-389-6700. Customer care continues long after the sale. Thank you, Ron Daly, Customer Relations Manager

May 05, 2021

Excellent customer service online and at the dealership. I worked out the deal online and that’s what I got when I went into the office. Thank you very much love my New Silverado More

by Dixonrollers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Michael Leatherwood, Jarryl Jefferson, Jomar Montsanto, Randy Butler
May 05, 2021 -

Five Star Chevrolet responded

Congratulations on owning a new Silverado from Five Star Chevrolet, Dixonrollers! It is great to see so many staff members listed in your endorsement. We are all here to serve you in any way we can. Let us know when you need our vehicle advice at 972-389-6700. We are always happy to help. Thank you, Ron Daly, Customer Relations Manager

May 01, 2021

Professional and Excellent. Awesome team work very inform able communicating appearances cleanses of building and there work.They help me right with complete understanding and knowledge!!! More

by Rou71
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very Professional , Humberto Luna
May 01, 2021 -

Rou71 responded

Simply very and they did and Awesome job as a team!

May 03, 2021 -

Five Star Chevrolet responded

Thank you, Rou71! We are so pleased to have the chance to help with your vehicle needs at Five Star Chevrolet. When you need our automotive advice, do not hesitate to call us at 972-389-6700. Keeping you informed with the care of your vehicle is our goal. Safe travels, Joe Marchbanks, Service Director

April 30, 2021

Y’all have been a great great dealership anytime I’ve needed anything fix young have come through for me never had a problem and I continue to take my vehicles to y’all and not concerned that it’s not More

by Juans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Five Star Chevrolet responded

Hello Juans, It is great to receive your endorsement of our service team at Five Star Chevrolet. We want to hear from you at 972-389-6700 whenever you have vehicle care concerns. Do not hesitate to contact Amanda or me. Sharing our knowledge is only a phone call away. Thank you, Joe Marchbanks, Service Director

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