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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

December 28, 2020

I would Highly recommend this dealership to anyone who is looking for and easy buying process. Yulian was so helpful in getting me in and out! Thank you so much! More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian
Dec 28, 2020 -

Five Star Chevrolet responded

Mike, Thank you very much for your recommendation of Five Star Chevrolet. Any time Yulian or I can offer our automotive advice to help you enjoy your ride, please let us know how we can help at 972-389-6700. Safe travels into the new year and please stay in touch. Best Regards, Michael Leatherwood, Community Relations Manager

December 28, 2020

Everyone is always cordial. Work completed in time range given. Very customer oriented. Service tech always checks to see how I’m doing. Enjoy coming here. More

by Lmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Dec 29, 2020 -

Five Star Chevrolet responded

Thank you, Lmyers, for rating your visit to the service center at Five Star Chevrolet. Your comfort at the dealership and while you are on the road are priorities. Let Jeff or me know when you have additional vehicle care concerns at 972-389-6700. We will look forward to seeing you again. Best Regards, Joe Marchbanks, Service Director

December 23, 2020

I bought from out of state. The salesman and finance guy made this a hassle free experience. Very receptive and accommodating. An overall great experience. More

by Ashhunt911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Nolan, Edo Osmanovic
Dec 23, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Ashhunt911! We were happy to help you with your online purchase and we will do all we can to help you with questions that may arise with your vehicle. Please stay in touch at 972-389-6700. Thank you for rating your experience. Happy Holidays, Michael Leatherwood, Community Relations Manager

December 22, 2020

Very professional and knowledgeable group of people. There was no waiting for service. My service advisor was very friendly and personable. I would definitely recommend a friend. More

by Jay Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Dec 22, 2020 -

Five Star Chevrolet responded

Hello Jay! Thank you for rating your visit to the service center at Five Star Chevrolet. We really appreciate your review and recommendation. As a valued customer, we want to hear from you at 972-389-6700 any time you have vehicle care concerns. Happy Holidays, Joe Marchbanks, Service Director

December 21, 2020

The service that has done today was excellent service I appreciate Humberto Luna for everything he done is so good keep doing that see you in the next service More

by sami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Dec 22, 2020 -

Five Star Chevrolet responded

Sami, We look forward to seeing you again at Five Star Chevrolet. Humberto and I welcome any maintenance concerns at 972-389-6700. Any time you need our advice, we will be ready to help. Safe Travels, Joe Marchbanks, Service Director

December 20, 2020

Service was amazing . They were helpful and knowledgeable. I will definitely go back for future service. Really was five star service and I recommend you use them More

by ericg626
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Dec 20, 2020 -

Five Star Chevrolet responded

Ericg626, Everyone at Five Star Chevrolet thanks you for recognizing our service team. We believe communication is important to help our customers enjoy a comfortable ride. Please do not hesitate to call us again at 972-389-6700. We want to help you in any way we can. Thank you, Joe Marchbanks, Service Director

December 18, 2020

Joe Harrell was our sales rep and he is the best car sale person ever five star chevrolet made car buying stress free and easy More

by Kimmklaeger1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee nolen
Dec 19, 2020 -

Five Star Chevrolet responded

Congratulations Kimmklaeger1962 on your purchase at Five Star Chevrolet. Thank you for acknowledging Joe and his efforts to help out. To continue offering you our vehicle knowledge, please reach out to Joe or me at 972-389-6700. We want to help you fully enjoy the ride. Happy Holidays, Michael Leatherwood, Community Relations Manager

December 15, 2020

Thanks Amanda for everything and for helping on this hard times !!! I’m back in the road thanks would definitely would be back if needed More

by ninodeoro2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Five Star Chevrolet responded

Thank you, ninodeoro2011, for choosing the service center at Five Star Chevrolet. Amanda is very customer-centered, so please do not hesitate to reach out to either of us at 972-389-6700. We want to share our automotive knowledge to keep you comfortable during your travels. Happy Holidays, Joe Marchbanks, Service Director

December 08, 2020

We purchased a used F150 pick-up truck. Nice friendly people. Joe was helpful and not pushy. Also purchased an extended warranty from F & I. I believe it was reasonable in price. The truck was rated a gr More

by Natalie Anderson Bedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Five Star Chevrolet responded

Natalie, How wonderful to hear from you! Thank you for shopping for your truck at Five Star Chevrolet. Any time Joe or I can be of further service, please give either of us a call at 972-389-6700. We look forward to serving you again. Happy Holidays, Michael Leatherwood, Community Relations Manager

December 08, 2020

These people listen to the problems and make sure the issues are addressed. They dont just say WE DIDNT HEAR IT. They are really an asset to your company More

by Jan morris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff moore, Jeff Mauldin, Humberto Luna, Ryan Knowles
Dec 09, 2020 -

Five Star Chevrolet responded

Hello Jan! Thank you very much for the long list of staff at Five Star Chevrolet that helped during your service visit. We all remain available at 972-389-6700 for future repair and maintenance concerns. Do not hesitate to call us! You are a valued customer and we are all here to help you. Thanks again and safe travels, Joe Marchbanks, Service Director

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